Ingles Markets operates a supermarket chain in the southeast United States. read more
Ingles Markets Company Culture
Ingles Markets Culture
This score is derived from employee ratings & reviews2.7/5
Ingles Markets' Overall Culture is rated D
Top Rated Culture Dimensions
Environment
C+CEO Rating
C-Executive Team
C-Leadership
C-Gender
D+Ingles Markets CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
James Lanning
62 /100
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Diversity at Ingles Markets
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at Ingles Markets have rated Environment, Office Culture, and Work Culture as the highest categories they have scored
Women at Ingles Markets
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at Ingles Markets have rated Environment, CEO Rating, and Team as the highest categories they have scored
Ingles Markets eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Recommend to a Friend?
-28
Ingles Markets employees are -28% more likely to recommend Ingles Markets as a great place to work
| 28% | Promoters |
|---|---|
| 16% | Passives |
| 56% | Detractors |
Working at Ingles Markets
Working at Ingles Markets is rated below average by 986 employees, across various culture dimensions. Ingles Markets employees rate Environment highest among all categories, and think that Professional Development and Perks And Benefits have the most room for improvement, putting Ingles Markets’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Asheville, NC. See below in detail how working at Ingles Markets was rated by employees.
Overall Company Culture at Ingles Markets
D
Overall Company Culture at Ingles Markets is rated D
Last updated 2 days ago
Bottom
20%
Ingles Markets ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Ingles Markets Employee Reviews
Out of 761 Ingles Markets employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Ingles Markets improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
Positive Reviews From Ingles Markets Employees
- What makes you most happy at work?The customers love when I'm there and I make sure they have the best time and day that's my number one priority
- What are some of the best things about your team?we work together not against each other
- What do you like best about the leadership team?not everyone is honest especially about this pay thing
Constructive Feedback From Ingles Markets Employees
- What needs to change to make the company culture better?Coworkers need to be on time and help with each other instead of complaining
- What needs to change to make the company culture better?Being respectful, nice, friendly, and willing to help
- What's going wrong and how can it be improved?Deli food is dry and old, not cooked properly
Ingles Markets Company Information
Ingles Markets Company Overview
Ingles Markets operates a supermarket chain in the southeast United States.
Ingles Markets was founded in 1963 and its current CEO is James Lanning. Since its inception 63 years ago, Ingles Markets has grown to 18800 employees.
Ingles Markets Mission, Vision & Values
Ingles Markets Mission & Values
We are committed to providing our customers with outstanding selection and value, the highest quality products and superior customer service. Inspired by the "small town values" upon which we began our company, we remain dedicated to our customers, our associates, and our communities.
| Headquarter | Black Mountain, NC 28711 United States of America |
|---|---|
| Website | www.ingles-markets.com |
| Founding Date | 1963 |
| Tel | (866) 226-7168 |
| Company Status | Public |
| Stock | IMKTA |
| Jobs | www.ingles-markets.com/inside/career/ |
| Social Sites |
Ingles Markets Competitors
Ingles Markets competitors include Publix Super Markets, Harris Teeter, Hannaford Supermarket, and Kroger. Ingles Markets ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Ingles Markets compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Ingles Markets Employees
Ingles Markets has 18800 employees. 986 employees at Ingles Markets have reviewed Ingles Markets across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 986 Ingles Markets employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Ingles Markets are mostly dissatisfied with their total compensation at Ingles Markets, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Ingles Markets are not very pleased with their team. 986 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Ingles Markets are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Ingles Markets believe the environment at Ingles Markets is positive. Most Participants believe the pace of work at Ingles Markets is comfortably fast. About 85% of the employees at Ingles Markets work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Ingles Markets are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Ingles Markets employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Ingles Markets report the work pace is moderate
Work Pace
A Day in the Life
On a typical day, employees at Ingles Markets have 1 meeting
Meetings
A Day in the Life
73% of Ingles Markets employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Ingles Markets employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
42% of Ingles Markets employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Ingles Markets employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
51% of Ingles Markets employees call their work environment negative
Environment
Joining Ingles Markets - Employee Onboarding
The prevailing opinion from employees about joining Ingles Markets is that the company was prepared on their first day. Ingles Markets employees concluded that their overall onboarding experience was positive. 53% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Ingles Markets KPIs and OKRs
At Ingles Markets 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Ingles Markets' KPIs and OKRs is essential for its success. Out of 16 Ingles Markets employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.
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Ingles Markets CEO & Leadership
Ingles Markets CEO - James Lanning
62 /100
James’s approval rate is lower compared to CEOs at similar sized companies, putting James in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in Asheville, NC. James Lanning’s employees rank Ingles Markets in the Top 50% for Environment, in the Bottom 30% for Executive Team, and in the Bottom 30% for Leadership. Lanning is generally unpopular with Ingles Markets employees, but ranks especially low with employees identified with Other ethnicities, and by employees in the Marketing department and employees in the Customer Success department. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO. When compared to Ingles Markets’s competitors, James Lanning ranks below Publix Super Markets CEO Todd Jones.
Ingles Markets Leadership
The Ingles Markets Executive Team is rated a “C-” and led by CEO James Lanning, Director and President of Milko Inc L. Keith Collins, and Secretary & Controller Pat Jackson CPA
James Lanning CEO / President
James Lanning serves as the CEO / President of Ingles Markets.
L. Keith Collins Director and President of Milko Inc
Mr. L. Keith Collins has been the President of Milkco, Inc. since September 2011 at Ingles Markets, Incorporated. Mr.... read more
Pat Jackson CPA Secretary & Controller
Pat Jackson, CPA, has been a Controller of Ingles Markets, Incorporated since July 2010 and serves as its Secretary. Pat... read more
Ronald B. Freeman CPA Chief Financial Officer, President of Finance and Director
Mr. Ronald B. Freeman, also known as Ron, CPA, has been the Chief Financial Officer of Ingles Markets, Incorporated... read more
Steve Cucchi Vice President Information Technology and Pharmacy
Steve Cucchi serves as the Vice President Information Technology and Pharmacy of Ingles Markets.
todd alley Executive Asian Chef
todd alley serves as the Executive Asian Chef of Ingles Markets.
Chris Allison Cashier, Ingles Co, Louisville, GA (04/2015-11/2016)
Chris Allison serves as the Cashier, Ingles Co, Louisville, GA (04/2015-11/2016) of Ingles Markets.
Travis Ginn Customer Service Manager
Travis Ginn serves as the Customer Service Manager of Ingles Markets.
Jenna Green Cashier
Jenna Green serves as the Cashier of Ingles Markets.
Ingles Markets Salaries
How much does Ingles Markets pay?
How much do people at Ingles Markets get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Ingles Markets is $134,492, or $64 per hour, while the estimated median salary is $134,662, or $64 per hour.
At Ingles Markets, the highest paid job is a Director of Sales at $228,161 annually and the lowest is a CS Rep at $46,483 annually. Average Ingles Markets salaries by department include: Product at $161,860, Marketing at $132,405, HR at $125,848, and Sales at $150,693. Half of Ingles Markets salaries are above $134,662.
437 employees at Ingles Markets rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 1302 ratings) while 417 employees at Ingles Markets rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 429 ratings).
Last updated 6 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $76k | $76k | 1st Percentile |
17th Percentile $101k | $101k | 17th Percentile |
33rd Percentile $134k | $134k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $237k | $237k | 67th Percentile |
83rd Percentile $282k | $282k | 83rd Percentile |
100th Percentile $296k | $296k | 100th Percentile |
$134,492*
Average Compensation
$134,662*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Ingles Markets Salaries by Department
Diversity & Inclusion at Ingles Markets
Diverse employees at Ingles Markets score the company 55/100 across various culture categories, placing Ingles Markets in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Ingles Markets across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Ingles Markets Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Ingles Markets PTO
Ingles Markets' PTO and Vacation policy typically gives 0-10 days off a year with 86% of employees expected to be work free while out of office. Paid Time Off is Ingles Markets' 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Ingles Markets' benefits and PTO Package averages to represent a less than $500 cash value per month.
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Ingles Markets Careers
Ingles Markets Jobs
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Frequently Asked Questions regarding Ingles Markets
Who is the CEO of Ingles Markets?
Ingles Markets CEO is James Lanning, their score by employees is 62
What is Ingles Markets eNPS?
The eNPS for Ingles Markets is -28
What is Ingles Markets revenue?
Ingles Markets revenue is $4B
What is the salary for Senior Marketing Manager in Ingles Markets?
Senior Marketing Manager average salary in the US is 157k
What are the salaries in the Customer Support in Ingles Markets?
The average salaries for Customer Support in Ingles Markets is 70k
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