Ingles Markets Employee Reviews
Out of 734 Ingles Markets employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Ingles Markets improve their work culture. The Customer Support team, with 66% positive reviews, reports the best experience at Ingles Markets compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 57% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Hard working and easy to work with
Posted 18 days ago
They get along great with one another and are right there when we need them
Posted a month ago
They aren't afraid to let me help in any way possible
They provide me with helpful ways of doing my job
Is we get the work done and help each other as a team.
What does the leadership team need to get better at?
Understanding that i'm a human and i have a life
Accomidations and quality of life in the workspace
Being better about their communication
Decrease nepotism, offer stable schedules
Do you really care or want answers? If so, make some positive changes that require upper management to praise hard work, instead of breaking down the people who make you rich everyday. And stop hiring ex drug addicts or people just out of prison as a way to not have to pay full salaries.
What is the best part about your compensation package?
It works pretty good so far
Posted 18 days ago
The excellent dental plan. Thank you
It's provides me with accurate benefits that I need
Is getting it packaged to the customer and making the customer happy.
It is getting made to the customer for happiness and success.
Why do you feel undervalued and what would make you feel better about your compensation?
If i had help to complete tasks
They need to look out for the people that are looking out for them and making them who they are
Provide PTO and 401K and insurance sooner to the employees that are seriously there for a career.
Recognition and incentives for your hard work
I feel like my pay is somewhat fair but could be better and better benefits like vacation pay, holiday pay, 401k, bereavement pay and so on
What are some of the best things about your team?
My team is happy and hard working
Posted a month ago
Kind, hard workers, work well with customers and other employees.
They are all caring and loving
My coworkers are very kind and hardworking. They do the best they can with the management they have.
We all get along and work together
What do your coworkers need to improve and how could you work together better?
99% of what co-workers talk about, is how bad management is. They are complaining about their department, something the managers did to them or how terribly they are treated. I was bullied and threatened, but management just laughed off the behavior because they liked those employees.
They all talk horribly about eachother secretly
start having more patience, understanding and compassionate.
Review from Product Dept
They need to be more customer friendly
Review from Customer Support Dept
My coworkers do not follow directions. They take many breaks, barely show up to work, and do the least amount as possible. And the remaining work load is left for someone else to do.
What is most positive about the culture and environment at your company?
environment is very clean and culture is broad
Posted a month ago
Creating a pleasant and supportive environment for the customers
Review from Sales Dept
Employees and supervisors are all extremely helpful and kind.
The managers there are more then willing to help
Working together for success and making customers happy.
What needs to change to make the company culture better?
Pay increases would make it less torterous
Store Manager needs not to micro manage and needs to be more customer friendly.
Review from Customer Support Dept
Candy the manager of the morning shift at the deli at ingles is terrible and speaks to her employees like they are idiots
Review from Product Dept
Management needs to be more involved with all departments and actually listen to what's going on in the store.
They need an HR representative at every store
Review from Customer Success Dept
What did you like most about the interview process?
Store manager is very nice and comforting when discussing work
Posted a month ago
Easy straight forward and quick
Review from Sales Dept
The interview process only lasted about 10 minutes and was fairly easy.
I got a long with the manager and customer service. It went very well.
I was able to get along with the manager and customer service. It was going well.
What would you improve about your company's interview process?
Better inquiry of questions on transportation ability and work ethics .
It was fine for everyone
My interview was a brief sit down with the manager who had no idea I was scheduled for an interview and was unprepared. He didn't know what questions to ask and eventually hired me for my looks and had me come in to start the next day, but neglected to have me put in the system or process my hiring.
Me standing there telling all the new hires to run away while they still can
Get human resource professionals involved
What makes you most happy at work?
Taking care of the customers and being surrounded by happy employees
Posted a month ago
Making customers happy with our products and service
Review from Sales Dept
My Co'Workers are extremely helpful and friendly.
The people I get to see and the friends I have made
I genuinely do love my job. The customers are so friendly and there are plenty of regulars that are always as excited to see me as I am to see them. The job is fairly easy and my coworkers and I work well together. My only complaint is the management.
What's going wrong and how can it be improved?
Better communication, organization Cleanliness quality of service. Changes without informing employees
Review from Marketing Dept
Predictable, consistent scheduling, add 2 15 min short breaks to an 8 hr shift in addition to only 1 30 min lunch break, have more than a 3 day training period for new cashiers
Again, I don't think you really care James. You average a D rating down the board and nothing changes. Employees want to be recognized and acknowledged for their work. They don't want to be broken down and made to feel worthless, especially when making less than a livable wage.
A lot. The treatment is extremely unfair that I am facing at my place of work rught niw with unprofessiinal comments back.
Change the store Manager or send him to some training.
Review from Customer Support Dept
What do you like best about your company?
flexibility with hours and the co workers
I like that it is well established with a great reputation
Everyone is nice and not jelous
Give raises for every year you've been there and paid weekly
What would you most like to see improved at your company?
I think everything runs smoothly