Ingles Markets Culture | Comparably
Ingles Markets operates a supermarket chain in the southeast United States. read more
EMPLOYEE
PARTICIPANTS
964
TOTAL
RATINGS
8354

Ingles Markets Company Culture

Ingles Markets Culture

This score is derived from employee ratings & reviews
2.8/5
Ingles Markets' Overall Culture is rated D+

Top Rated Culture Dimensions

Ingles Markets CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
James Lanning Ingles Markets' CEO
James Lanning
62 /100

Diversity at Ingles Markets

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at Ingles Markets have rated Environment, Office Culture, and Work Culture as the highest categories they have scored

Women at Ingles Markets

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Ingles Markets have rated Environment, CEO Rating, and Team as the highest categories they have scored

Ingles Markets eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-28

Ingles Markets employees are -28% more likely to recommend Ingles Markets as a great place to work

28%Promoters
16%Passives
56%Detractors

Working at Ingles Markets

Working at Ingles Markets is rated below average by 964 employees, across various culture dimensions. Ingles Markets employees rate Environment highest among all categories, and think that Perks And Benefits and Meetings have the most room for improvement, putting Ingles Markets’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Asheville, NC. See below in detail how working at Ingles Markets was rated by employees.

Overall Company Culture at Ingles Markets

D+

Overall Company Culture at Ingles Markets is rated D+

Last updated today

Bottom
25%

Ingles Markets ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 964 Employees

View Results
0
20
40
60
80
100
Customer Support
60
Customer Support60
Product
52
Product52
Sales
52
Sales52
Operations
51
Operations51
Customer Success
47
Customer Success47
Marketing
47
Marketing47

Ingles Markets Employee Reviews

Out of 734 Ingles Markets employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Ingles Markets improve their work culture.

67%
33%
Positive Reviews67%
Constructive Feedback33%

Positive Reviews From Ingles Markets Employees

  • What is the best part about your compensation package?
    It works pretty good so far
    Posted 24 days ago
  • What do you like best about the leadership team?
    Hard working and easy to work with
    Posted 24 days ago
  • What did you like most about the interview process?
    Store manager is very nice and comforting when discussing work

Constructive Feedback From Ingles Markets Employees

  • What does the leadership team need to get better at?
    Understanding that i'm a human and i have a life
  • What does the leadership team need to get better at?
    Accomidations and quality of life in the workspace
  • Why do you feel undervalued and what would make you feel better about your compensation?
    If i had help to complete tasks

Ingles Markets Company Information

Ingles Markets Company Overview

Ingles Markets operates a supermarket chain in the southeast United States.

Ingles Markets was founded in 1963 and its current CEO is James Lanning. Since its inception 63 years ago, Ingles Markets has grown to 18800 employees.

Ingles Markets Mission, Vision & Values

Ingles Markets Mission & Values

We are committed to providing our customers with outstanding selection and value, the highest quality products and superior customer service. Inspired by the "small town values" upon which we began our company, we remain dedicated to our customers, our associates, and our communities.

HeadquarterBlack Mountain, NC 28711
United States of America
Websitewww.ingles-markets.com
Founding Date1963
Tel(866) 226-7168
Company StatusPublic
StockIMKTA
Jobswww.ingles-markets.com/inside/career/
Social Sites

Ingles Markets Competitors

Ingles Markets competitors include Publix Super Markets, Harris Teeter, Hannaford Supermarket, and Kroger. Ingles Markets ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Ingles Markets compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Publix Super Markets' Logo
    Publix Super Markets
    4.1/5
  2. #2
    Ingles Markets' Logo
    Ingles Markets
    2.8/5
  3. #3
    Harris Teeter's Logo
    Harris Teeter
    2.7/5
  4. #4
    Hannaford Supermarket's Logo
    Hannaford Supermarket
    2.5/5
  5. #5
    Kroger's Logo
    Kroger
    2.6/5
  • Culture Video

Ingles Markets Employees

Ingles Markets has 18800 employees. 964 employees at Ingles Markets have reviewed Ingles Markets across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 964 Ingles Markets employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Ingles Markets are mostly dissatisfied with their total compensation at Ingles Markets, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Ingles Markets are not very pleased with their team. 964 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Ingles Markets are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Ingles Markets believe the environment at Ingles Markets is positive. Most Participants believe the pace of work at Ingles Markets is moderate. About 84% of the employees at Ingles Markets work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Ingles Markets are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Ingles Markets employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Ingles Markets report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Ingles Markets have 1 meeting
Meetings
A Day in the Life
73% of Ingles Markets employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Ingles Markets employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
53% of Ingles Markets employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Ingles Markets employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
51% of Ingles Markets employees call their work environment negative
Environment

Joining Ingles Markets - Employee Onboarding

The prevailing opinion from employees about joining Ingles Markets is that the company was prepared on their first day. Ingles Markets employees concluded that their overall onboarding experience was positive. 53% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Ingles Markets KPIs and OKRs

At Ingles Markets 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Ingles Markets' KPIs and OKRs is essential for its success. Out of 16 Ingles Markets employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.

AnswerPercent
Yes69%
No31%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Ingles Markets CEO & Leadership

Ingles Markets CEO - James Lanning

James Lanning Ingles Markets' CEO
62 /100

James’s approval rate is lower compared to CEOs at similar sized companies, putting James in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Asheville, NC. James Lanning’s employees rank Ingles Markets in the Top 50% for Environment, in the Bottom 40% for Office Culture, and in the Bottom 30% for Executive Team. Lanning is generally unpopular with Ingles Markets employees, but ranks especially low with employees identified with Other ethnicities, and by employees in the Marketing department and employees in the Customer Success department. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO. When compared to Ingles Markets’s competitors, James Lanning ranks below Publix Super Markets CEO Todd Jones.

Ingles Markets Leadership

The Ingles Markets Executive Team is rated a “C-” and led by CEO James Lanning, Director and President of Milko Inc L. Keith Collins, and Secretary & Controller Pat Jackson CPA

  • James Lanning  CEO / President

    James Lanning CEO / President

    James Lanning serves as the CEO / President of Ingles Markets.

  • L. Keith Collins Director and President of Milko Inc

    Mr. L. Keith Collins has been the President of Milkco, Inc. since September 2011 at Ingles Markets, Incorporated. Mr.... read more

  • Pat Jackson CPA Secretary & Controller

    Pat Jackson, CPA, has been a Controller of Ingles Markets, Incorporated since July 2010 and serves as its Secretary. Pat... read more

  • Ronald B. Freeman CPA Chief Financial Officer, President of Finance and Director

    Mr. Ronald B. Freeman, also known as Ron, CPA, has been the Chief Financial Officer of Ingles Markets, Incorporated... read more

  • Steve Cucchi Vice President Information Technology and Pharmacy

    Steve Cucchi serves as the Vice President Information Technology and Pharmacy of Ingles Markets.

  • todd alley Executive Asian Chef

    todd alley serves as the Executive Asian Chef of Ingles Markets.

  • Chris Allison Cashier, Ingles Co, Louisville, GA (04/2015-11/2016)

    Chris Allison serves as the Cashier, Ingles Co, Louisville, GA (04/2015-11/2016) of Ingles Markets.

  • Travis Ginn Customer Service Manager

    Travis Ginn serves as the Customer Service Manager of Ingles Markets.

  • Jenna Green Cashier

    Jenna Green serves as the Cashier of Ingles Markets.

Ingles Markets Salaries

How much does Ingles Markets pay?

How much do people at Ingles Markets get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Ingles Markets is $134,492, or $64 per hour, while the estimated median salary is $134,662, or $64 per hour.

At Ingles Markets, the highest paid job is a Director of Sales at $228,161 annually and the lowest is a CS Rep at $46,483 annually. Average Ingles Markets salaries by department include: Business Development at $159,102, Sales at $150,693, IT at $109,802, and Finance at $90,030. Half of Ingles Markets salaries are above $134,662.

425 employees at Ingles Markets rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 1267 ratings) while 406 employees at Ingles Markets rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 418 ratings).

Last updated 3 days ago.

1st Percentile
$76k
$76k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$134k
$134k33rd Percentile
50th Percentile
$184k
$184k50th Percentile
67th Percentile
$237k
$237k67th Percentile
83rd Percentile
$282k
$282k83rd Percentile
100th Percentile
$296k
$296k100th Percentile
$134,492*
Average Compensation
$134,662*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Ingles Markets Salaries by Department

Explore Ingles Markets Salaries

Diversity & Inclusion at Ingles Markets

Diverse employees at Ingles Markets score the company 55/100 across various culture categories, placing Ingles Markets in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Ingles Markets across various culture dimensions.

Ranked Culture the Highest

Women 81/100
Tenure - Less Than 1 Year
Men 77/100
Department - Product
Diverse Employees 80/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 32/100
Department - Product
Men 48/100
Department - Operations
Diverse Employees 54/100
Department - Sales

Ingles Markets Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Ingles Markets PTO

Ingles Markets' PTO and Vacation policy typically gives 0-10 days off a year with 86% of employees expected to be work free while out of office. Paid Time Off is Ingles Markets' 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Ingles Markets' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time17%
Vacation Policy33%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes14%
No86%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo9%
$500 -$1000/mo18%
Less than $500/mo73%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Ingles Markets Careers

Ingles Markets Jobs

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Frequently Asked Questions regarding Ingles Markets

Who is the CEO of Ingles Markets?

Ingles Markets CEO is James Lanning, their score by employees is 62

What is Ingles Markets eNPS?

The eNPS for Ingles Markets is -28

What is Ingles Markets revenue?

Ingles Markets revenue is $4B

What is the salary for Senior Accountant in Ingles Markets?

Senior Accountant average salary in the US is 94k

What are the salaries in the Sales in Ingles Markets?

The average salaries for Sales in Ingles Markets is 151k

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