InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in collaboration and conference read more
InterCall Company Culture
InterCall Culture
This score is derived from employee ratings & reviews3.3/5
InterCall's Overall Culture is rated C
Top Rated Culture Dimensions
Perks & Benefits
A+CEO Rating
AEnvironment
BCompensation
BMeetings
BInterCall CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Scott Etzler
77 /100
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Diversity at InterCall
N/A
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Anonymously Rate Your Experience & Make Work BetterWomen at InterCall
N/A
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Anonymously Rate Your Experience & Make Work BetterInterCall eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Recommend to a Friend?
N/A
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Anonymously Rate Your Experience & Make Work BetterWorking at InterCall
Working at InterCall is rated below average by 3 employees, across various culture dimensions. InterCall employees rate Perks And Benefits highest among all categories, and think that Manager and Retention have the most room for improvement, putting InterCall’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Chicago. See below in detail how working at InterCall was rated by employees.
Overall Company Culture at InterCall
C
Overall Company Culture at InterCall is rated C
Last updated months ago
Bottom
45%
InterCall ranks in the Bottom 45% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterInterCall Employee Reviews
Out of 6 InterCall employee reviews, 100% were constructive reviews with the goal of helping InterCall improve their work culture.
| Positive Reviews | 0% |
|---|---|
| Constructive Feedback | 100% |
Constructive Feedback From InterCall Employees
- What does the leadership team need to get better at?Immediate leadership needs to find more ways to support employees with training, coaching, and responsiveness when we need help.
- Why do you feel undervalued and what would make you feel better about your compensation?This may improve with our new takeover by Apollo group, but historically there has not been any opportunity for pay increases or rewards for excellent work.
- What do your coworkers need to improve and how could you work together better?Our team needs much more accountability and consistency.
InterCall Company Information
InterCall Company Overview
InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in collaboration and conference
InterCall Mission, Vision & Values
InterCall Mission & Values
InterCall is the world’s largest conference and collaboration service provider and a leading provider of global cloud-based Unified Communications services. We help create better connections by providing more product options on proven audio conferencing, web conferencing and video conferencing platforms.
| Headquarter | 8420 West Bryn Mawr Suite 400 Chicago, IL United States of America |
|---|---|
| Website | www.intercall.com |
| Founding Date | 1991 |
| Tel | +1 (773) 399-1600 |
| Company Status | Private |
InterCall Competitors
InterCall competitors include BrightTALK, ReadyTalk, Arkadin, and The Charles Schwab Corporation. InterCall ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how InterCall compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
InterCall Employees
3 employees at InterCall have reviewed InterCall across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 3 InterCall employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at InterCall are generally satisfied with their total compensation at InterCall, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at InterCall are generally satisfied with their team. 3 Participants grade the quality of their coworkers a C+. The majority believe the meetings at InterCall are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at InterCall believe the environment at InterCall is positive. Most Participants believe the pace of work at InterCall is comfortably fast. About 67% of the employees at InterCall work 8 hours or less.
Overall, the employees at InterCall are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining InterCall - Employee Onboarding
The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
InterCall KPIs and OKRs
At this moment no InterCall employees have provided insight into whether or not they clearly understand InterCall's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
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InterCall Salaries
How much does InterCall pay?
How much do people at InterCall get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at InterCall is $115,172, or $55 per hour, while the estimated median salary is $111,094, or $53 per hour.
At InterCall, the highest paid job is a Director of Engineering at $205,434 annually and the lowest is an Admin Assistant at $50,231 annually. Average InterCall salaries by department include: Customer Support at $63,761, Finance at $75,213, IT at $67,145, and Operations at $73,144. Half of InterCall salaries are above $111,094.
3 employees at InterCall rank their Compensation in the Top 35% of similar sized companies in the US (based on 10 ratings) while 3 employees at InterCall rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $70k | $70k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $109k | $109k | 33rd Percentile |
50th Percentile $163k | $163k | 50th Percentile |
67th Percentile $214k | $214k | 67th Percentile |
83rd Percentile $261k | $261k | 83rd Percentile |
100th Percentile $271k | $271k | 100th Percentile |
$115,172*
Average Compensation
$111,094*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
InterCall Salaries by Department
Diversity & Inclusion at InterCall
The Diversity score provides insights into how diverse employees feel and rate their work experience at InterCall across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
InterCall Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
InterCall PTO
InterCall's PTO and Vacation policy typically gives 15-20 days off a year. InterCall's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
InterCall Careers
InterCall Jobs
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Frequently Asked Questions regarding InterCall
What is InterCall address?
InterCall location is at 8420 West Bryn Mawr Suite 400
Who is the CEO of InterCall?
InterCall CEO is Scott Etzler, their score by employees is 77
What is InterCall eNPS?
The eNPS for InterCall is -50
What is the salary for Product Manager in InterCall?
Product Manager average salary in the US is 94k
What are the salaries in the Marketing in InterCall?
The average salaries for Marketing in InterCall is 125k
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