iQor Claimed Company

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. read more

EMPLOYEE PARTICIPANTS: 468

TOTAL RATINGS: 3448

CEO: Gary Praznik

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Joining iQor - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining iQor is that the company was very prepared on their first day. iQor employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	67%
No	33%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	50%
Prepared	0%
Somewhat Prepared	50%
Unprepared	0%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	0%
No	100%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at iQor are rated a C. At iQor most employees said they received feedback every week or once a year. 29% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at iQor.

Answer	Percent
Every week	46%
Once a month	8%
Once a quarter	8%
Once a year	23%
Never	15%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	25%
No	75%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	29%
No	71%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 14% of employees at iQor said they negotiated their salaries. On average, iQor employees earn $129,989. iQor ranks in the Bottom 35% for compensation in Tampa, FL. Learn More about Salaries at iQor.

Average Salaries at iQor by Department

$142k*

Engineering

$158k*

Product

$123k*

Design

$133k*

Marketing

$150k*

Operations

$60k*

Admin

$161k*

Business Dev

$90k*

Finance

$231k*

Communications

$70k*

Customer Support

$124k*

$86k*

$162k*

Legal

$240k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined iQor, get acclimated. Is lunch a social time or do people sit at their desks? At iQor the most common answer selected by employees is a 30 minutes break. Understand your coworkers and why they’ve chosen to stay at iQor, many employees say it’s because of the comp & benefits.

Answer	Percent
Company Mission	0%
Comp & Benefits	60%
Co-Workers	0%
Comfort & Familiarity	40%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	0%
1 hour	0%
45 minutes	0%
30 minutes	100%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	25%
Once a month	0%
Once a quarter	0%
Never	75%

How often do you socialize with team members outside of work?

Professional Development

iQor ranks in the Top 50% of companies for professional development in Tampa, FL. 50% of employees feel as though iQor is beneficial to their continuous career growth, and 45% said they had a mentor at the office. Learn More about Professional Development at iQor.

Answer	Percent
Yes	45%
No	55%

Do you have a mentor at work?

Answer	Percent
Yes	50%
No	50%

Does your current company provide you meaningful opportunities for career advancement?

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