-24
eNPS Score
Q&A With Jackson Hewitt Employees
Jackson Hewitt employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Jackson Hewitt
well, I got hired. at the time I was happy about it. but each year i work here I'm less and less happy
Review from Customer Success Dept
Always willing to help, always supportive, always available. Always feel they are on my side.
An Amazing Company To Work For!
Review from Admin Dept
I was mislead by another employee regarding tracking client information. That lead to suspension. The District Manager told me it was all over the place, but it really never was. I had more work than 1 person could do, but I got help from someone that was working against me and made work unpleasant.
Lack of training with little support. Support when given is not timely.
What it's like to work at Jackson Hewitt
- Jackson Hewitt employees generally work 8.6 hrs a day
- Employees at Jackson Hewitt report the work pace is moderate
- 71% of Jackson Hewitt employees look forward to interacting with their team every day
- Jackson Hewitt employees most often take 0-10 paid vacation and sick days each year
- Jackson Hewitt employees never get valuable feedback on how to improve at work
- 64% of Jackson Hewitt employees call their work environment positive
Q&A With Jackson Hewitt Employees
IDX: 0 TOT: 64
How do I do well in an interview at Jackson Hewitt?
Be your best self
Be yourself and be honest.
What should I wear for an interview at Jackson Hewitt?
Business casual
Professional and casual clothes
In your opinion, what are the most common interview questions that Jackson Hewitt asks?
What skills do you bring to the table
do you have experience?
What's the Operations team like at Jackson Hewitt?
In the shadows
How's the leadership on the Operations team at Jackson Hewitt?
Not very active
What kind of interview questions do they ask when hiring someone in the Operations department at Jackson Hewitt?
What skills can you bring to lead a team to success
What does the ideal candidate in the Operations department look like at Jackson Hewitt?
Follow the lead
How helpful was your Operations team when you were first hired at Jackson Hewitt?
Not very helpful
Does Jackson Hewitt drug test or do a background check?
Background check
What's the work from home policy like at Jackson Hewitt?
There is not one
How flexible is your work schedule at Jackson Hewitt?
At the higher managemnt level not very flexible
What was the most difficult question that was asked during your interview at Jackson Hewitt?
Why do you feel you are qualified for this position?
How much diversity is there among employees at Jackson Hewitt?
Very little diversity
What unique perks and benefits does Jackson Hewitt provide?
Very little benefits- o ly benefits for salary or Full time employees
How's the morale at Jackson Hewitt?
Not very high
What's the office layout like at Jackson Hewitt?
Pretty open space laid back
What's one thing you wish you'd known before joining Jackson Hewitt?
The turnover rates and the lack of loyalty to longtime employees
How's the work pace at Jackson Hewitt?
Typically very high pace
How's the feedback process at Jackson Hewitt?
Not utilized very well
How do you feel about going to work at Jackson Hewitt everyday?
I do it for the clients and the tax preparers. Upper management makes the job very high stress and discouraging
How difficult is it to maintain a social life while in your job at Jackson Hewitt?
Very difficult. Salary positions are very demanding woth little to no real downtime. Get paid 80hrs to work 100hrs with no job security.
How secure do you feel at your job at Jackson Hewitt?
Very insecure and day by day worried abput if you have a job the next week
What's the best part of your job at Jackson Hewitt?
Client interactions, seeing clients leave the desk or the office smiling or crying because you helped them and made their day!
What kind of people succeed at Jackson Hewitt?
Yes people and those who sit back and just go with the flow. New ideas are not typically taken positively but looked at as not falling in line with "the company plan"
How does Jackson Hewitt measure success and growth in the Operations department?
There is little to no structure or tools to measure success and growth
Curious about what work's like at Jackson Hewitt?
Anonymously Ask Jackson Hewitt Employees Any Question
Should I work at Jackson Hewitt?
30% of Jackson Hewitt employees would encourage their friends to become coworkers, whereas 16% are neutral and 54% would not recommend working at Jackson Hewitt to their friends.
| 30% | Promoters |
|---|---|
| 16% | Passive |
| 54% | Detractors |
Working at Jackson Hewitt's competitors
Recently Asked Questions about working at Jackson Hewitt
- What's the Operations team like at Jackson Hewitt?
- How's the leadership on the Operations team at Jackson Hewitt?
- What kind of interview questions do they ask when hiring someone in the Operations department at Jackson Hewitt?
- What does the ideal candidate in the Operations department look like at Jackson Hewitt?
- How helpful was your Operations team when you were first hired at Jackson Hewitt?
