-24
eNPS Score
Q&A With Jackson Hewitt Employees
Jackson Hewitt employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Jackson Hewitt
well, I got hired. at the time I was happy about it. but each year i work here I'm less and less happy
Review from Customer Success Dept
Always willing to help, always supportive, always available. Always feel they are on my side.
An Amazing Company To Work For!
Review from Admin Dept
I was mislead by another employee regarding tracking client information. That lead to suspension. The District Manager told me it was all over the place, but it really never was. I had more work than 1 person could do, but I got help from someone that was working against me and made work unpleasant.
Lack of training with little support. Support when given is not timely.
What it's like to work at Jackson Hewitt
- Jackson Hewitt employees generally work 8.6 hrs a day
- Employees at Jackson Hewitt report the work pace is moderate
- 71% of Jackson Hewitt employees look forward to interacting with their team every day
- Jackson Hewitt employees most often take 0-10 paid vacation and sick days each year
- Jackson Hewitt employees never get valuable feedback on how to improve at work
- 64% of Jackson Hewitt employees call their work environment positive
Q&A With Jackson Hewitt Employees
IDX: 50 TOT: 68
What do employees at Jackson Hewitt think about their benefits?
Jackson Hewitt employees rate their overall benefits a D- and most of them think the perks are Bad. 38% of Jackson Hewitt employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation, and most of the employees believe the cash value of their benefits is less than $500/mo.
How's career growth and advancement at Jackson Hewitt?
40% of the same employees also feel like Jackson Hewitt is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Jackson Hewitt.
How are the managers at Jackson Hewitt?
Jackson Hewitt employees rate their manager a D+ or 59/100 and the majority believe their manager truly cares about them as a person. Most of the employees (60%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Jackson Hewitt?
Jackson Hewitt employees rates their pay and overall compensation a D or 48/100. 45% of employees believe they are paid fairly and 83% of employees get raises every year.
Curious about what work's like at Jackson Hewitt?
Anonymously Ask Jackson Hewitt Employees Any Question
Should I work at Jackson Hewitt?
30% of Jackson Hewitt employees would encourage their friends to become coworkers, whereas 16% are neutral and 54% would not recommend working at Jackson Hewitt to their friends.
| 30% | Promoters |
|---|---|
| 16% | Passive |
| 54% | Detractors |
Working at Jackson Hewitt's competitors
Recently Asked Questions about working at Jackson Hewitt
- What's the Operations team like at Jackson Hewitt?
- How's the leadership on the Operations team at Jackson Hewitt?
- What kind of interview questions do they ask when hiring someone in the Operations department at Jackson Hewitt?
- What does the ideal candidate in the Operations department look like at Jackson Hewitt?
- How helpful was your Operations team when you were first hired at Jackson Hewitt?
