-24
eNPS Score
Q&A With Jackson Hewitt Employees
Jackson Hewitt employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Jackson Hewitt
well, I got hired. at the time I was happy about it. but each year i work here I'm less and less happy
Review from Customer Success Dept
Always willing to help, always supportive, always available. Always feel they are on my side.
An Amazing Company To Work For!
Review from Admin Dept
I was mislead by another employee regarding tracking client information. That lead to suspension. The District Manager told me it was all over the place, but it really never was. I had more work than 1 person could do, but I got help from someone that was working against me and made work unpleasant.
Lack of training with little support. Support when given is not timely.
What it's like to work at Jackson Hewitt
- Jackson Hewitt employees generally work 8.6 hrs a day
- Employees at Jackson Hewitt report the work pace is moderate
- 71% of Jackson Hewitt employees look forward to interacting with their team every day
- Jackson Hewitt employees most often take 0-10 paid vacation and sick days each year
- Jackson Hewitt employees never get valuable feedback on how to improve at work
- 64% of Jackson Hewitt employees call their work environment positive
Q&A With Jackson Hewitt Employees
IDX: 25 TOT: 64
What skills do you need to be successful in the Operations department at Jackson Hewitt?
Entry level to no skills required
How are layoffs handled in the Operations department at Jackson Hewitt?
Most tax preparers have no issues getting unemployment at the end of the tax season
How are the career growth opportunities on the Operations team at Jackson Hewitt?
Very random and people are selected mostly by who the higher manager likes the most
How long after an interview at Jackson Hewitt does it take to hear back?
1 week or sooner
How long does it take to hear back after applying to Jackson Hewitt?
1 week or so
What are you most excited about working at Jackson Hewitt?
Helping the clients get the most money back as they can and helping them to be more financially secure come tax time. I love the client interaction!
What are the team outings like at Jackson Hewitt?
Very far and few due to low or non existent budgets
What's the Customer Support team like at Jackson Hewitt?
Tara and Savanah are the only ones that know what there talking about
How's the leadership on the Customer Support team at Jackson Hewitt?
Wonderful
How long do the interviews usually take at Jackson Hewitt?
about 20 to 20 min
How would you compare interviewing at Jackson Hewitt to other places you've interviewed?
easier since its a seasonal job
How helpful was your Customer Support team when you were first hired at Jackson Hewitt?
Wonderful and supportive
How's the vacation policy at Jackson Hewitt?
There is no vacation
What benefits does Jackson Hewitt provide?
End of season bonus
What are your coworkers at Jackson Hewitt like?
Some are great
What interview questions does Jackson Hewitt ask?
If u ever took education classes on taxes
What part of Jackson Hewitt's business is growing fastest? What part is having difficulties?
Its all having difficulties
If you could make changes, how would you improve the culture at Jackson Hewitt?
Hire People Who will dedicate them selves to thier job so we know we will not loose employees and over work other employees
How's the work life balance at Jackson Hewitt?
Fast paced
What are some of the best things about your team at Jackson Hewitt?
We support each other and have good communication
What do you like best about the leadership team at Jackson Hewitt?
They are there for me when I need them.
What makes you most happy at Jackson Hewitt?
Making people happy.
What is most positive about the culture and environment at Jackson Hewitt?
I work alone and I am left alone. I like that
BE THE FIRST TO ANSWER
I need help getting ahold of someone in HR!
Curious about what work's like at Jackson Hewitt?
Anonymously Ask Jackson Hewitt Employees Any Question
Should I work at Jackson Hewitt?
30% of Jackson Hewitt employees would encourage their friends to become coworkers, whereas 16% are neutral and 54% would not recommend working at Jackson Hewitt to their friends.
| 30% | Promoters |
|---|---|
| 16% | Passive |
| 54% | Detractors |
Working at Jackson Hewitt's competitors
Recently Asked Questions about working at Jackson Hewitt
- What's the Operations team like at Jackson Hewitt?
- How's the leadership on the Operations team at Jackson Hewitt?
- What kind of interview questions do they ask when hiring someone in the Operations department at Jackson Hewitt?
- What does the ideal candidate in the Operations department look like at Jackson Hewitt?
- How helpful was your Operations team when you were first hired at Jackson Hewitt?
