eNPS at JetBlue Airways

JetBlue Airways' Employee Net Promoter Score (eNPS) is -42, as rated by 442 employees. Employee Net Promoter Score tracks JetBlue Airways employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at JetBlue Airways to a friend? Today, 24% of JetBlue Airways employees would encourage their friends to become coworkers, whereas 10% are neutral and 66% would not recommend working at JetBlue Airways to their friends.

Last updated months ago.

Where This Score Ranks JetBlue Airways' eNPS

BOTTOM
15%
In the Bottom 15% of 1261 Similar Sized Companies on Comparably
BOTTOM
15%
In the Bottom 15% of 604 Nearby Companies in New York
5th
5th place versus 4 competitors rated on Comparably

-44

Mar

-42

May

-44

Jul

-44

Aug

-42

Sep

-42

Jan

Promoters
Passives
Detractors

Who Ranks JetBlue Airways' eNPS the Highest?

Department - Customer Support 31/100

Experience - Entry Level 28/100

Gender - Female 11/100

Who Ranks JetBlue Airways' eNPS the Lowest?

Ethnicity - Native American -100/100

Experience - Over 10 Years -72/100

Department - Operations -71/100

JetBlue Airways eNPS At a Glance

JetBlue Airways employees are less likely to recommend JetBlue Airways as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Customer Support department and employees with Entry Level experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at JetBlue Airways to a friend?” Based on 442 ratings, JetBlue Airways ranks 5th place versus its 4 competitors and is right below Delta Air Lines.

Compared to other companies in New York, JetBlue Airways falls into the Bottom 15% of 604 companies. The last rating was provided months ago.