JetBlue Airways Team Employee Reviews | Comparably
JetBlue Airways Claimed Company
JetBlue airways to bring humanity back to air travel. read more
EMPLOYEE
PARTICIPANTS
569
TOTAL
RATINGS
6687
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JetBlue Airways Team Employee Reviews

What are some of the best things about your team?

mutual help, guidance on policies and support

Review from Customer Support Dept

Our collaborative nature and desire to learn and move the business forward

Its easy to avoid people

The technicians are helpful, caring and strive to do their best under very challenging working, conditions

Fellow inflight crewmembers for the most part are great to work with

Friendly people, always try to stay positive

Fellow employees support each other

Most of us experience the same issues with the company so that bonds us even more

My co workers are caring for the most part and everyone work hard

Everyone got hired because we have the same personality. They are great people

I love my coworkers that is what keeps me here

I love my co-workers, it is the only positive thing that keeps me going!

The line level employees generally work well together.

Majority of us have each other’s bac

Some good friendships I have

FLight attendants are some of the best people you will ever meet

Inflight crewmembers who care about and cover each other.

Review from Operations Dept

JetBlue hires great people to work for them.

We care about each other but leadership no longer cares

We are dedicated people from different backgrounds

What do your coworkers need to improve and how could you work together better?

Treat everyone like they are apart of the team. Instead of rushing to judgement about new hirers they have not became familiar with.

Communication skills, speaking and listening

Help each other when you have the time

Attitude adjustments are in order.

Better leadership in the company

Time is money. If you organized meetings and implement ideas and new solutions, there will be more than a happy face.

Review from Customer Support Dept

We some bad apple that show up to work to do the most minimum work as possible. The good thing about the work culture is, you get with the program or quit.

Review from Customer Support Dept

focus on collaboration and team-building, less on competition and two-faced smile/cut-throat race for promotion.

It's not a co-worker issue. The company doesn't support us and pits each group against each other.

Review from Operations Dept

they need to be treated better by their management

Review from Operations Dept

Learning captain authority. Teamwork etc

We need new leadership to be successfully on time. There’s no accountability with ontime performance.

Review from Operations Dept

Train people right. No, first off, hire the right people for the job.

Review from Operations Dept

They need to stand up for themselves and realize they should be paid equal to their peers.

Review from Operations Dept

Team work and fairly handed flights to teams.

Review from Operations Dept

Need more respect and communication and need to work harder. Need to work as a team.

first put some time into learning how technology works!!

Be on time. Not much

This is mostly a group of low educated lower socioeconomic people. If the company hired better quality I believe we would not have the labor problem we are facing

Review from Operations Dept

Everyone needs to learn to work as a team, not compete with eachother because one person has better customer service skills, or learn to actually help others when needed instead of sitting there laughing at us for it.

Review from Operations Dept

Review Sentiment at JetBlue Airways

35
35%
65
65%

About JetBlue Airways' Team

D
59/100

Where This Score Ranks JetBlue Airways' Team

BOTTOM
15%

In the Bottom 15% of 1239 similar size companies on Comparably

BOTTOM
15%

In the Bottom 15% of 571 companies in New York

5th

5th place versus 4 competitors rated on Comparably

JetBlue Airways' team score is currently ranked in the Bottom 15% of similar sized companies on Comparably and placed 5th among its competitors. 72% of JetBlue Airways employees look forward to interacting with coworkers while 24% believe their company meetings are effective. Among the various teams at JetBlue Airways, the Customer Support department ranks the highest in team score.

Rate Team the Highest

  • Department - Customer Support
    +23%
  • Experience - Entry Level
    +19%
  • Department - Customer Success
    +15%

Rate Team the Lowest

  • Department - Engineering
    -15%
  • Ethnicity - Other
    -9%
  • Experience - Over 10 Years
    -7%

How JetBlue Airways' Team Score is Calculated

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Results from 340 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

72
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes24%
No76%
Are your company's meetings effective?
AnswerPercent
Yes72%
No28%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes63%
No37%
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