JetBlue Airways Leadership Employee Reviews

My supervisor is available, responsive, and I can tell she genuinely cares - and she, too, like others before her, is limited by the priorities of leadership.

Review from Customer Support Dept

Approachability and open door policy

Empathy and caring and capable

Their constant communication to us.

kind fun and very supportive

They listen, communicate openly, and are supportive. If you ask for what you need and communicate where you want to grow, they help to guide you in that direction.

Transparent and have constant sessions with everyone to give an overall sense of whats happening in the org

I like their passion and dedication for what they do.

They work with you and help you grow

Managers themselves were incredible but you dont work closely with them. You work with the supervisors that dont know how to be leaders and let you fail then proceed to give you a hard time for it.

Review from Operations Dept

Everything! They are supportive and encouraging

They are available and approachable

Review from Operations Dept

Despite a lack of empathy and caring they are visible.

When I had a team lead they were compassionate and caring and really seemed to value me as an employee

Can’t say they care muc

They send plenty of email to keep you in the loop.

I like that not everything about my job is supervised.

Everyone reapects the value of their employees! We are not just a number!

Review from Customer Support Dept

Listen to us always and care

Review from Customer Support Dept

The team is very collaborative.

Treating humans fairly and stop devaluing and dehumanizing their employees. Live by the values they so call represent because at JetBlue ATL hub leadership does not live by the values.

Horrible management! They lead by fear

Paying better and take cara of their employeea

Get your stuff togethwr behind the scenes

Lead their department. Listen to front line employees

at creating a supportive, caring positive work environment.

Review from Operations Dept

Culture, prioritizing, doing rhe right thing

They are mad we voted in a union so they try to screw us anyway they can. Morale is at an all time low. We feel abused by management and executives

Running the operation - wrong people. An HR lawyer as president/coo isn't the right fit.

All areas beining realistic with workload

Leadership in general. Lacking in many areas

Knowing their direct reports work rules and not acting like we’re bothering them when we come in for he

Stick to the five values

Understanding the needs of their employees and start to show the old caring value

Being consistent. Be informative. Smile and pretend you care for others.

Actually have a leadership team . They got rid of supervisors that are assigned to an individual person … instead they are short staffed with supervisors who “cover everyone “ but in reality no one responds to

Treating us more fairly and with respect.

They are really out of touch with their front line workers

Listening, caring about their crew members.

Build a relations with the department and understand their concerns