
At Jiffy Lube 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Jiffy Lube's KPIs and OKRs is essential for its success. Out of 12 Jiffy Lube employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Jiffy Lube is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Jiffy Lube employees shared they generally receive helpful feedback every week or never, while 80% of Jiffy Lube employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.