Jiffy Lube Employee Reviews
Out of 245 Jiffy Lube employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Jiffy Lube improve their work culture. The Engineering team, with 90% positive reviews, reports the best experience at Jiffy Lube compared to all other departments at the company. The Sales team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
They need a new team
Hearing employee concerns to better to company
LEADERSHIP INTEGRITY CLEANLINESS ACCOUNTABILITY REGARD
New managers and new corporate manager. He hires only his friends and family to be managers not the hard workers. Theres proof because they are all brothers and cousins.
Review from Operations Dept
Everything they do they meed go work on
Why do you feel undervalued and what would make you feel better about your compensation?
I get no competition here
Pay people when you should I'd be the best way to do it
I work hard at my job. And make sure my job duties are done every day. I just wish i had more than 1 day off a werk to spend with my family. Family values in a company speaks volumes!!!
Review from Sales Dept
If I was still there and was treated right it would not be as a big deal
I feel undervalued when my team lead and district leads
What do your coworkers need to improve and how could you work together better?
That need to buy there own tools and stay out of my tool box
Listening and better communication skills
Training needs to be a priority
Review from Operations Dept
Any employee should be able to walk in to any Jiffy Lube at any time and perform his/her job with minimal questions. He/she should be confident that coworkers have been adequately trained.
Listen and have a good attitude!
Review from Sales Dept
What needs to change to make the company culture better?
Company culture is changed from the top down.
Review from Operations Dept
Consistency, training needs to be based on appropriate industry standards. Managers need to have more practical knowledge in order to teach/lead a team.
Better trained store manager in making realistic goals for his store, by researching the area, type of people and different vehicle. Stop lying to customers or make Associates do the same. Maybe use Toyota way or sigma six or basic common sense.
The leadership needs to change and be more aware of the discriminatory behavior that is extreme within there company!
Review from Sales Dept
Better hood techs they will do tire rotations, pull air filters.. and listen to what is being called out so they can do their job as im doing mone.
Review from Sales Dept
What would you improve about your company's interview process?
DISCUSS POLICY! WHERE IS MY HANDBOOK?! Ive asked for it multiple times!
Ask better questions about the why the employee wants to work for them
Explain things better from the start
Be more honest and upfront also allow training ti be completed!
Review from Sales Dept
Technical knowledge attitude and training in customer service
What's going wrong and how can it be improved?
New managment needs to be found and no matter the labor everyone should be working hours and not being the odd man out
Messing up vehicles, mixing oil, not cleaning. Work as a team and follow stuff right and there won't be problems
Everything complete overhaul and change of leadership!
Review from Sales Dept
Management needs to be restructured and consistency needs to be implemented.
I dont even know anymore, im done. Yall can have it. Dont care abouy anyones livlihood but their own.
What would you most like to see improved at your company?
I would like more opportunities for benefits to be available
The manager talk to his employees