Kaspien Culture | Comparably
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Kaspien Claimed Company
At Kaspien, our mission is to accelerate growth for brands on today’s leading online marketplaces, such as Amazon, Walmart, and Target. Through our one-stop shop platform of connected software and tech-enabled services, we boost sales, increase traffic, optimize logistics, protect our customers' brands, and provide better insights. Our platform is the most comprehensive and customizable marketplace growth and optimization platform in the market. read more
EMPLOYEE
PARTICIPANTS
5
TOTAL
RATINGS
122

Kaspien Company Culture

Kaspien Culture

This score is derived from employee ratings & reviews
2.8/5
Kaspien's Overall Culture is rated D+

Top Rated Culture Dimensions

Kaspien CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Kunal Chopra Kaspien's CEO
Kunal Chopra
82 /100

Diversity at Kaspien

Women at Kaspien

Kaspien eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

20

Kaspien employees are 20% more likely to recommend Kaspien as a great place to work

60%Promoters
0%Passives
40%Detractors

Working at Kaspien

Working at Kaspien is rated below average by 5 employees, across various culture dimensions. Kaspien employees rate CEO Rating highest among all categories, and think that Manager and Retention have the most room for improvement, putting Kaspien’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Coeur D Alene, ID. See below in detail how working at Kaspien was rated by employees.

Overall Company Culture at Kaspien

D+

Overall Company Culture at Kaspien is rated D+

Last updated months ago

Bottom
25%

Kaspien ranks in the Bottom 25% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Kaspien Employee Reviews

Out of 11 Kaspien employee reviews, 44% were positive. The remaining 56% were constructive reviews with the goal of helping Kaspien improve their work culture.

44%
56%
Positive Reviews44%
Constructive Feedback56%

Positive Reviews From Kaspien Employees

  • What makes you most happy at work?
    We hire super smart people. I learn a lot from my coworkers on a daily basis.
  • What is most positive about the culture and environment at your company?
    Empowerment. Leadership allows a lot of autonomy, but they provide great support when needed.
  • What are some of the best things about your team?
    We are so cohesive and with so many bright minds, it's very easy to rely on each other.

Constructive Feedback From Kaspien Employees

  • What does the leadership team need to get better at?
    Not forcing people to do 'Team Bonding' like children. Team bonding is important, and understandable. But to force people to make turkeys out of hands with crayons, or call team bonding lunch 'Marketing Meetings' is a misnomer.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Normal designers in the Spokane area are paid a lot more. I know there are other people in other departments that are under-paid as well.
  • What do your coworkers need to improve and how could you work together better?
    Copywriting is stale and only in one voice for multiple partners and brands. Too formal for certain partners and brands. It's hard to work with the copywriter, as well as some marketing people. Other departments treat Marketing like we're inferior to them.

Kaspien Company Information

Kaspien Company Overview

At Kaspien, our mission is to accelerate growth for brands on today’s leading online marketplaces, such as Amazon, Walmart, and Target. Through our one-stop shop platform of connected software and tech-enabled services, we boost sales, increase traffic, optimize logistics, protect our customers' brands, and provide better insights. Our platform is the most comprehensive and customizable marketplace growth and optimization platform in the market.

Kaspien Mission, Vision & Values

Kaspien Mission Statement

Our mission is to optimize and grow brands on today's leading online marketplaces.

Kaspien Vision Statement

Our vision for the future is to serve brands globally and with that achieve the goal of Number 1 in Gross Merchandize Value (GMV) in the Seller Services industry.

Kaspien Values

  • We are insights driven
  • We are simple in our approach
  • We innovate on behalf of our partners
  • We are partner-obsessed
  • We are owners
  • We deliver results for our partnres
  • We believe in the power and diversity of teamwork
Headquarter2818 N Sullivan Rd
Spokane, WA 99216
United States of America
Websitewww.kaspien.com/
Founding Date2008
Tel855.300.2710
Company StatusPublic
StockKSPN
Jobswww.kaspien.com/careers/
Social Sites
  • Kaspien is an $800MM ecommerce business with over 12 years of experience retailing on major marketplaces like Amazon, Walmart, and eBay. Originally a third-party seller, Kaspien now boasts a robust platform of software and services that can be deployed for brands in three ways: retailer, agency, and software provider.

Kaspien Employees

5 employees at Kaspien have reviewed Kaspien across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 5 Kaspien employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Kaspien are generally satisfied with their total compensation at Kaspien, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Kaspien are generally satisfied with their team. 5 Participants grade the quality of their coworkers a C. The majority believe the meetings at Kaspien are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Kaspien believe the environment at Kaspien is positive. Most Participants believe the pace of work at Kaspien is extremely fast. About 40% of the employees at Kaspien work 8 hours or less, while 40% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Kaspien are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Kaspien - Employee Onboarding

The prevailing opinion from Comparably users in Coeur D Alene, ID about their company is that it was prepared on their first day. Coeur D Alene, ID employees concluded that their overall onboarding experience was positive. 64% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Kaspien KPIs and OKRs

At this moment no Kaspien employees have provided insight into whether or not they clearly understand Kaspien's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Kaspien CEO & Leadership

Kaspien CEO - Kunal Chopra

Kunal Chopra Kaspien's CEO
82 /100

Kaspien’s CEO Kunal Chopra started in this role in 2019. Kunal’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Coeur D Alene, ID. Under Chopra’s leadership, Kaspien employee respondents are most happy about their Compensation and the company’s Perks And Benefits. Manager and Retention are two areas, according to respondents, where Kaspien could stand to see real improvement.

Kaspien Leadership

The Kaspien Executive Team is rated a “C-” and led by CEO Kunal Chopra, Chief Operating Officer Mitchell Bailey, and Chief Financial Officer, Kaspien Inc. Brock Kowalchuk

  • Kunal Chopra  CEO / President

    Kunal Chopra CEO / President

    As CEO of Kaspien, Kunal manages the company’s strategic direction. Kunal brings over 15 years of executive experience... read more

  • Mitchell Bailey Chief Operating Officer

    Mitchell has played a significant role in Kaspien’s development throughout his time with the company. Skilled in his... read more

  • Brock Kowalchuk Chief Financial Officer, Kaspien Inc.

    Brock provides financial thought leadership to Kaspien, drawing on his background in funding, trading, and strategy at... read more

  • Kunal Chopra Chief Executive Officer

    As CEO of Kaspien, Kunal manages the company’s strategic direction. Kunal brings over 15 years of executive experience... read more

  • Ed Sapienza Chief Financial Officer, Kaspien Holdings

    Ed began his career with Kaspien Holdings in 1993 and has served in positions of increasing responsibility, including... read more

  • Lisa Wideman Chief People Officer

    Lisa maintains a keen focus on the Human Resources Mission Statement: “To Maximize the Potential of our Biggest Asset –... read more

  • Scott Allen Chief of Staff

    Scott ensures internal alignment and resolute progress toward Kaspien’s strategic initiatives. With a 21-year career in... read more

Kaspien Salaries

How much does Kaspien pay?

How much do people at Kaspien get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Kaspien is $102,552, or $49 per hour, while the estimated median salary is $113,256, or $54 per hour.

At Kaspien, the highest paid job is a Director of Engineering at $170,251 annually and the lowest is a Sales Associate at $33,274 annually. Average Kaspien salaries by department include: Business Development at $95,978, Marketing at $149,861, Engineering at $116,999, and Customer Support at $60,086. Half of Kaspien salaries are above $113,256.

5 employees at Kaspien rank their Compensation in the Top 40% of similar sized companies in the US (based on 17 ratings) while 5 employees at Kaspien rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 6 ratings).

Last updated months ago.

1st Percentile
$57k
$57k1st Percentile
20th Percentile
$86k
$86k20th Percentile
40th Percentile
$111k
$111k40th Percentile
60th Percentile
$183k
$183k60th Percentile
80th Percentile
$233k
$233k80th Percentile
100th Percentile
$326k
$326k100th Percentile
$102,552*
Average Compensation
$113,256*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Kaspien Salaries by Department

Explore Kaspien Salaries

Diversity & Inclusion at Kaspien

The Diversity score provides insights into how diverse employees feel and rate their work experience at Kaspien across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Kaspien Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

Kaspien PTO

Kaspien's PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is Kaspien's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Kaspien's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Kaspien Careers

Kaspien Jobs

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H1B Visa

In 2019, Kaspien applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Kaspien Know You Want To Work There

Overview of Candidates Interested in Kaspien on Comparably

Candidates By Department

Customer Support
50%
All Industries
50%

Candidates By Location

Spokane
50%
Seattle
50%

Frequently Asked Questions regarding Kaspien

What is Kaspien address?

Kaspien location is at 2818 N Sullivan Rd

Who is the CEO of Kaspien?

Kaspien CEO is Kunal Chopra, their score by employees is 82

What is Kaspien eNPS?

The eNPS for Kaspien is 20

What is the salary for DevOps in Kaspien?

DevOps average salary in the US is 117k

What are the salaries in the Customer Support in Kaspien?

The average salaries for Customer Support in Kaspien is 60k

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