Keurig Dr Pepper (KDP) is a leading beverage company in North America. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. and Canada. The Company’s portfolio of more than 125 owned, licensed and partner brands is designed to satisfy virtually any consumer need, any time, and includes Keurig, Dr Pepper, Green Mountain Coffee Roasters, Canada Dry, Snapple, Bai, Mott's, CORE and The Original Donut Shop. Through its powerful sales and distribution network, KDP can deliver its portfolio of hot and cold beverages to nearly every point of purchase for consumers. The Company is committed to sourcing, producing and distributing its beverages responsibly through its Drink Well. Do Good. corporate responsibility platform, including efforts around circular packaging, efficient natural resource use and supply chain sustainability. read more

EMPLOYEE PARTICIPANTS: 594

TOTAL RATINGS: 4575

CEO: Bob Gamgort

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Keurig Dr Pepper Senior Customer Service Manager Salaries in Wilmington, DE

The average Keurig Dr Pepper Senior Customer Service Manager in Wilmington, DE earns an estimated $102,659 annually, which includes an estimated base salary of $88,284 with a $14,375 bonus. Keurig Dr Pepper's Senior Customer Service Manager compensation is $32,364 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Keurig Dr Pepper in Wilmington, DE can range from $64,800 - $142,000.

In Wilmington, DE, The Customer Support Department at Keurig Dr Pepper earns $10,090 more on average than the Operations Department.

Last updated 2 months ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$102,659

Average Compensation

$88,284: avg. base

$14,375: avg. bonus

Senior Customer Service Manager Salaries at Keurig Dr Pepper

In Wilmington, DE, Senior Customer Service Managers earn $6,156 more than Customer Service Managers.

Customer Service Manager

$97k*

CS Rep

$65k*

Technical Support

$62k*

* estimated salary

Compensation at Keurig Dr Pepper by Department

In Wilmington, DE, The Customer Support Department averages $10,090 more than the Operations Department, and $874 less than the Legal Department

Legal

$141,524 Avg. total comp.

+$874

Customer Support

$140,650 Avg. total comp.

Operations

$130,560 Avg. total comp.

-$10k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Keurig Dr Pepper reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Keurig Dr Pepper reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Keurig Dr Pepper Rate Their Compensation

The majority of Senior Customer Service Managers at Keurig Dr Pepper believe they're compensated fairly. 25% of Senior Customer Service Managers at Keurig Dr Pepper say they receive annual bonuses, and the majority (69%) are satisfied with their benefits. See more compensation ratings at Keurig Dr Pepper

Do you believe you're paid fairly?

62% Yes

Does your company give annual bonuses?

25% Yes

Are you satisfied with your Benefits?

69% Yes

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