KUBRA Leadership Employee Reviews | Comparably
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KUBRA Claimed Company
KUBRA provides customer experience management solutions to some of the largest utility, insurance, and government entities across North America. read more
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EMPLOYEE
PARTICIPANTS
237
TOTAL
RATINGS
5975

KUBRA Leadership Employee Reviews

What do you like best about the leadership team?

Transparent, Clear vision, Strong Decisions

Review from Product Dept

Flexible work environment and working hours.

Review from Product Dept

What I appreciate most about a leadership team is their ability to inspire and guide the organization.

Review from IT Dept

They are personable and easy to talk to.

Review from Customer Success Dept

They do a great job.

Review from Operations Dept

Being friendly with open door plicy

Review from IT Dept

Encouragement, transparency and employee friendly.

Review from Engineering Dept

Based on my experiences, the quality of leadership in our organization currently does not meet my expectations.

Review from Customer Success Dept

Transparent with the goals and achievements

Review from Engineering Dept

they are available when needed

Review from Operations Dept

nothing in particular as such

Review from IT Dept

Able to see and say hi to them

Review from Customer Support Dept

Care about employee needs and wellbeing.

Review from Operations Dept

They are so approachable, kind, thoughtful, and knowledgeable.

Review from Marketing Dept

They stay in touch with everyone.

Review from Operations Dept

Very approachable, engaged and open to ideas from any level of staff

Review from IT Dept

They are all open and approachable. I feel like I can have a chat with them not just about work items, but things outside of work as well.

Review from HR Dept

It is one of the best leadership teams. Supportive and encouraging leadership team.

Review from Product Dept

The best about the leadership team is effective communication, ability to inspire and motivate

Review from Product Dept

Providing Strategic Direction ,Aligning Resources

Review from IT Dept

What does the leadership team need to get better at?

The workload is not balanced. Not everyone is qualified for all the tasks in their positions (like training/teaching). Upper management does not seem interested in our job satisfaction.

Review from Engineering Dept

Actually being open to change instead of just saying they are

Review from Product Dept

use the intelligence of the employees that have been hired from outside but have extensive industry knowledge outside of KUBRA / way too many decisions are made by people that have only experience from the many years at KUBRA (seems as if the KUBRA way is the only way which is stagnating vision)

Review from Sales Dept

Letting go off resources that dont perform well and keep a closer look at individual Performances. Especially find better ways to reward good performance and efficient contributors. Currently some individuals just offer minimal effort and thereby having strong employees having to pick up the slack

Review from IT Dept

Pay, paternity leave, manage expectations of clients, understand workload, WFH more optional, don't spend too much money on infrastructure then take it out of employee bonuses.

Review from IT Dept

communication is the key and treatment

Review from Operations Dept

I feel like the executive team needs to have more productive town halls. Sometimes I feel like it is more of a "Show and Tell" rather than outlining the company's goals and the strategies we need to take to reach our goals. It is concerning that we have not received our bonuses two times in a row.

Review from Customer Success Dept

The executive team and HR are more concerned with PR (e.g., purchasing awards like this one) than resolving actual issues, like disparity in pay and benefits, offering telework options, addressing the nepotism, etc.

Review from Engineering Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated KUBRA Leadership the Highest

  • Department - Design
    +8%
  • Department - Business Development
    +8%
  • Department - HR
    +8%

Rated KUBRA Leadership the Lowest

  • Department - Customer Support
    -10%
  • Department - Product
    -5%
  • Ethnicity - Other
    -5%
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