KUBRA Employee Reviews
Out of 1223 KUBRA employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping KUBRA improve their work culture. The HR team, with 100% positive reviews, reports the best experience at KUBRA compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 17% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
The workload is not balanced. Not everyone is qualified for all the tasks in their positions (like training/teaching). Upper management does not seem interested in our job satisfaction.
Review from Engineering Dept
Actually being open to change instead of just saying they are
Review from Product Dept
use the intelligence of the employees that have been hired from outside but have extensive industry knowledge outside of KUBRA / way too many decisions are made by people that have only experience from the many years at KUBRA (seems as if the KUBRA way is the only way which is stagnating vision)
Review from Sales Dept
Letting go off resources that dont perform well and keep a closer look at individual Performances. Especially find better ways to reward good performance and efficient contributors. Currently some individuals just offer minimal effort and thereby having strong employees having to pick up the slack
Review from IT Dept
Pay, paternity leave, manage expectations of clients, understand workload, WFH more optional, don't spend too much money on infrastructure then take it out of employee bonuses.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Should meet the market standards
Review from Product Dept
I feel undervalued because of insufficient feedback on career path. To feel better about my compensation, I would appreciate a clear criteria for raises and promotions, or additional benefits aligned with my contributions and responsibilities.
Review from Customer Success Dept
bonus structure could use an overhaul.
Review from Operations Dept
My previous company colleagues paid more than what i get now
Review from Customer Support Dept
think leadership should take into consideration that inflation is making things harder for a lot of employees and that pay should reflect this change accordingly
What do your coworkers need to improve and how could you work together better?
To work together more effectively, we could establish clearer communication channels and define roles and responsibilities more explicitly. Additionally, team-building activities and constructive feedback sessions could foster a more cohesive and productive work environment.
Review from Customer Success Dept
I'm not sure we need to work more interactively more rather than individual projects
Review from Customer Support Dept
Some co-workers do not know how to work well with others and could improve in kindness, patience, being understanding.
Review from Engineering Dept
We all need an attitude adjustment.
Review from Operations Dept
KUBRA hires the cheapest candidates they can find -- typically desperate candidates who require employment for their visas -- who lack the experience, skills, or talent necessary for the job positions they fill. The company just commenced outsourcing American and Canadian jobs to India.
Review from Engineering Dept
What needs to change to make the company culture better?
Team meeting and team challenges improve the collobraion better. The Help requested or help from other team always requires more delay and not able to get resolution or response on time to make a better move. Due to that we have to waste lot of time researching or asking leaders to help to speed up
Review from Customer Support Dept
Again less KUBRA only mindset and start thinking like a larger company
Review from Sales Dept
There is a failure by the company to recognize employees as their most valuable asset, and treat them accordingly. The company needs to stop exhibiting reckless disregard for human health and safety, e.g., with respect to keeping people safe from COVID-19.
Review from Engineering Dept
KUBRA exhibits huge favoritism, special treatment, and rewards to a privileged few. HR is incompetent (can't manage basic tasks like payroll), instead focusing on secondary, useless tasks, like competing for 3rd party awards or planning social events. Company doesn't care about employees.
Review from Engineering Dept
What would you improve about your company's interview process?
Focus should be shifted from hiring the cheapest candidates to hiring the right candidates. The bottom-of-the-barrel candidates who do accept the low ball offers frequently leave, sometimes within weeks, not having the skills for the job and receiving a better offer elsewhere.
Review from Engineering Dept
Eliminate the nepotism/favoritism. Some people have been hired without being subjected to the full, normal hiring process (e.g., bypassing interviews, only interviewing a single candidate and not considering others, etc.).
Review from Engineering Dept
Timeline took way too long; I had several other offers during this time and the only reason I didn't take them is I heard good things about Kubra; until I found out about the pay.
Review from Customer Support Dept
What's going wrong and how can it be improved?
To improve, it would help to have better alignment between individual strengths and job responsibilities, and more recognition for contributions. Additionally, fostering a more inclusive and supportive environment could enhance overall job satisfaction.
Review from Customer Success Dept
Leadership tells us what we want to hear but not the truth. When we find out the truth, leadership never acknowledges their mistakes.
Review from Product Dept
positivity from management team on ideas that aren't their ideas - KUBRA has the talent but it is not utilized by the Sr. Team
Review from Sales Dept
We are over worked and need help.
Review from Operations Dept
A good start would be to treat employees with basic dignity and respect.
Review from Engineering Dept
What would you most like to see improved at your company?
There are still quite a few managers either more interested in making something not their problem or quoting the former-CTO as the reason they're running things a certain way.
Review from Engineering Dept