LA Fitness Employee Reviews
Out of 433 LA Fitness employee reviews, 42% were positive. The remaining 58% were constructive reviews with the goal of helping LA Fitness improve their work culture. The Sales team, with 67% positive reviews, reports the best experience at LA Fitness compared to all other departments at the company. The Operations team offered the most constructive feedback, with 54% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
I have been with LA Fitness for nearly 20 years and have enjoyed my time
Review from Operations Dept
What do you like best about the leadership team?
I have had very minimal interactions with the leadership team, so it would be hard for me to say what I like best
Review from Operations Dept
We had a great manager who was a great leader but was let go because la fitness doesnt like change and thats not ok
I loved my direct group fitness manager, however she was recently let go due to differences of opinion with corporate.
Review from Operations Dept
Working in a team together
I've always done right by me no complaints
What does the leadership team need to get better at?
Professionalism, experience,they need to show that they care more than just their paycheck and their bonuses
Honesty, integrity, and to simply do the right thing for their employees. Especially us trainers because we provide a certified service amongst those that invest more on themselves with this company.
Everything at all levels of leadership
Review from Operations Dept
stop being chilidsih and causing drama
professionalism and fairness , bending of the rules yo better fit their narative and accountability
What is the best part about your compensation package?
i have a compensation package
That I have a gym membership
Review from Operations Dept
i dont know what a compensation package is
Review from Operations Dept
I still havent been payed but I hope to soon
Opportunity for Growth ...monthly bonuses
Why do you feel undervalued and what would make you feel better about your compensation?
Recieving what i earned and learned. Letting me teach those that there is more than handouts you can make your own money if you add to the company.
Review from Sales Dept
My hourly is not enough for the amount of hours i work every two weeks. Also the experience i have in this field should be compensated better
Theyre just selfish and have been in business so long they're complacent in their ways thinking its the pinnacle of success. They dont value any opinion but their own. They dont value employees or their time.9-8 as a GM with an hr lunch. Every saturday 9-1. Ridiculous.
Our benefits are enough. Our pay as trainers is not enough anymore. Due to inflation, change in economy, our commission pay is not enough for the New York, specifically.
The sales counselors arent the easiest to work with.
Review from Operations Dept
What are some of the best things about your team?
Again, as stated earlier, I don't have much interaction with anybody from the team
Review from Operations Dept
The group fitness instructors have formed a great community thanks to our former manager.
Review from Operations Dept
The people and how well they work together
Review from Sales Dept
Company is horrid. Coworkers were great.
Reliable,helpful not usually an issue
What do your coworkers need to improve and how could you work together better?
Be positive and helpful and work to create a great day every day.
Being respectful to others, and doing their jobs correctly.
Review from Operations Dept
Communication at all kevels would help
Review from Operations Dept
Professional pride and to not contribute to this garbage corporate structure.
Turnover is high. People arent invested. Work Life balance is zero.
What is most positive about the culture and environment at your company?
The clientele are the most positive part of the job.
Review from Customer Support Dept
I love my students who have supported me and followed me for nearly 20 years
Review from Operations Dept
The relationship between members and staff/ group fitness instructors.
Review from Operations Dept
Customer service and a good system
Free membership, flexible schedule is what I like best
What needs to change to make the company culture better?
Demote district management, appoint a person who can empower individuals and the community.
Review from Sales Dept
Our management needs to change. Our management imposes his religious beliefs amongst his employees, and members at our gym.
Someobe who cares about employees and listens to current day feedback
Review from Operations Dept
Get ride of joe at the la fitness in newington connecticut. All of the members complain about his harassment and all of the workers do too.
Better pay, clear roles in management, less micromanaging
What did you like most about the interview process?
It was brief and easy going.
Review from Customer Support Dept
It was easy to schedule
Review from Operations Dept
I liked that I was able to do it all over the phone and submit an audition through WhatsApp.
Review from Operations Dept
The converstation was welcoming during the interview
Was given an oppurtunity i thought
Review from Sales Dept
What would you improve about your company's interview process?
They need to hire people that are aware of our pay, which is not enough.
Have time to intetview and meet withb everyone in person
Review from Operations Dept
Stop hiring unprofessional pricks without fully knowing who youre putting in that spot
Don't make the interview all about compensation. They didn't even ask me any questions on my qualifications, what I expect of the company, etc.
Criminal background checks on all new managers
What makes you most happy at work?
Seeing my students obtain their physical goals
Review from Operations Dept
Helping members reach their goals!
Free membership, flexible hours, schedule
I love fitness and I love helping people reach their fitness goals
What makes me the most happy is talking to the members
Review from Operations Dept
What's going wrong and how can it be improved?
Equipment breaks and takes a very long time to get fixed or does not get fixed. Corporate and higher up leaders claim to listen to concerns but changes are not made. Communication is poor all around.
Review from Operations Dept
Someone who cares anout the business
Review from Operations Dept
Actually have equipment that works and isnt down all the time. Actually clean the facility
Operations manager in the newington ct location needs to be replaced
Amenities are being cut to try and trim down costs. Daycare got removed, certain group classes got removed. Employee pay isn't keeping up with inflation
What would you most like to see improved at your company?
higher wages for all workers