LegalZoom Compensation Employee Reviews

the time off we get

Great health insurance options to choose from. LegalZoom has the best insurance I've ever had.

Review from Marketing Dept

Annual bonuses, raises, and competitive pay.

Review from Marketing Dept

Length of Maternity Leave and Remote First

Review from Sales Dept

that we have paid insurance

living wage is pretty nice

The benefits are amazing and the extra little perks we get from our team help keep the moral up.

Review from Customer Support Dept

The benefits are generous and we are encouraged to use them. Flexible working time and emphasis on work-life balance are important to the company and it shows.

the bonuses are based on my work, there is no cap for bonuses

Review from Customer Support Dept

Vacation time and paid holidays

PTO and 100% remote work

Super cheap rates for additional persons.

Review from IT Dept

It's fair pay, but lately it takes finance long time to update anaplan with new goals.

Review from Sales Dept

I get paid on time

Review from Engineering Dept

The amount of vacation time / PTO.

The many days of PTO

It's holistic and comprehensive, especially considering how small we are.

Compensation is robust with salary, benefits, and equity.

Review from Product Dept

PTO amount is generous, health insurance paid by company, mental health benefits, ESPP

The ability for commission and bonuses

Review from Sales Dept

My years of experience in this field, expertise, and the dedication to work deserves more than the amount I'm being compensated for.

Review from Admin Dept

Colleagues providing the same or lower quality of work are paid more; More opportunities to advance and grow professional skills

Review from Legal Dept

Definitely undervalue - the only way to feel better is if LegalZoom gave a fair wage. Every time employees bring up the fact that we're underpay LegalZoom just skirts the issue with "well we pay for your health insurance" and "working remote is a benefit" - a lot of employees are required in office.

Higher base pay with the new alignment of the sales organization. Technology had been a thorn in Salesforce side for some time. Maybe invest in higher qualified SF Administrators. When SF does not work LZ loses money and so do we but nothing gets adjusted (quotas) for the downtime of technology.

Review from Sales Dept

I do feel valued as an employee, but I am upset with some changes that have happened in the past year. Specifically confused as to why they took away our wellness week.

Review from Customer Support Dept

I have 16 years experience in this industry. I do more than my job is required. I'm a team player. I am willing to learn new things and challenge myself. I show initiative. I'm reliable. And most important, I have a positive attitude.

I feel undervalued because I do not feel appreciated. I think coming from upper management and being compensated for all the hard work I have done and accomplished would make feel better. Even giving us additional vacation time.

Review from Customer Support Dept

When I was offered my current position, the duties and responsibilities were clearly outlined for what the compensation would be. Recently, there have been added responsibilities and duties, however the compensation stays the same.

I put in alot of overtime and help in other areas and that should be compensated in some way. $1.00 more pay/hr would make me feel better and also a clear bonus structure

LegalZoom uses a cost of labor analysis when determining compensation, not a cost of living. This makes partial sense, after all, LegalZoom is a "remote-first" company. Cost of labor as a model works for WFH employees; LegalZoom neglects essential, on-site employees where cost of living matters.

Review from Product Dept

A better hourly wage would make me feel better. We got raises based off performance but for me was less than $.12 an hour added but that didn't make sense since I had gotten bonuses for almost all months the year prior, seems like the only increases were for higher ups or for write offs.

Review from Product Dept

I have lost a over half what I was making in bonuses and your NPS is unfair as it provides no way for customers to critique LZ wo it 'being about the employee'. Also min wage in our county is not met by the company in regular pay. Our ins is really good but I am going to drop it due to living costs

Review from Customer Support Dept

Alot of out perks are not used by me because im single and lz is spending 20k approximately on it. id rather have that 20k in my pocket and go get my own perks. teledoc is the only thing i use, the rest is unused . lastly our raise is always only 2-3% when inflation is like 6% im losing money

Review from Product Dept

Salary should be above market rate, especially considering project pace, on-call duties, and general worker shortage.

Review from Engineering Dept

More money. Inflation is at almost 8% and I got a 2% raise, meaning I effectively lost 6%

Review from Customer Support Dept

Rate of pay is severely non competitive. LegalZoom is taking advantage of employee loyalty. More promotions, specifically cycles of promotions. In a period of such traumatic and dramatic inflation, leadership was non existent here. Pay for performance culture does not make up for systemic changes!

Review from Product Dept

I don't feel that my desire to work my way to promotion is heard. Also, my raise this past year was very minimal.

I've shown leadership above my level but my raise and bonus were blah. I've moved into a new role which is considered a promotion, but with no change in title or compensation.

It's my 10 year anniversary and all I received was as email for this survey.

Review from Customer Support Dept

A raise in accordance with the cost of living increasing would make me feel more valued. We didn't even receive a Christmas bonus. Instead of receiving free LZ gear, we're expected to pay for it? Its really a slap in the face. Why would I rep a company that doesn't even provide free tshirts?

Review from Customer Support Dept