LegalZoom Outlook Employee Reviews

being appreciated for my hard work

Doing work I love to do, interacting with co-workers and creating new experiences and opportunities for our customers and employees.

Review from Marketing Dept

I enjoy interacting with my team and having regular conversations about work and other topics

Review from Sales Dept

The peace I have within me.

Review from Admin Dept

Teamwork and collaboration , I love this team

Review from Customer Support Dept

being able to help others resolve issues or come up with solutions

Review from Admin Dept

When clients are excited about their businesses and about learning new things from our experts that can help them to expand and grow is very rewarding. Tax is one of those things that scares people. We approach tax not like a white-collar firm but like one for the people.

Getting to work from home.

Review from Customer Support Dept

Learning from and interacting with my colleagues

Properly maintained equipment along with functioning hardware and software.

Review from IT Dept

Working with customers to provide solution

Review from Sales Dept

Helping customers and hearing their gratitude over the phone

Doing my job well. Getting recognized for my efforts. Getting paid well for a top performer. I would love to know what are the career paths.

Review from Sales Dept

The people I interact with

Solving problems for my customers.

Review from Product Dept

Getting to help people with their businesses.

Review from Customer Support Dept

Having supportive managers and resources available to do my job as best as I can

My team. Daily challenges. New challenges.

What makes me the most happy at work is making sure my customer's are satisfied and the end of each call. The positive feed back I get from them advising me how I was able to resolve their issue.

Review from Customer Support Dept

I love being able to come in and solve problems with finding better ways to assist customer's and make their experience a great one.

Pay / Accountability / Transparency / Opportunity

Review from Legal Dept

Again, more communication and transparency at the mid levels

Review from Engineering Dept

LegalZoom appears to be "Profits first" instead of people first. Production employees are forced to work excessive hours in office so LegalZoom can earn lots of money and not pass it on to their hardworking employees that moved the products/services.

300 characters is way too short to adequately explain. The short answer is that my responsibilities shifted in a way that I feel don't suit me particularly well, and now I'm tired constantly. I'm searching for a new position internally and externally.

Changes are inevitable part of life and i knew LZ had some changes but just in the last few months its been really difficult balancing work and home life, schedules etc..

Review from Sales Dept

We have a lot of IT issues that hamper us in assisting customers and create problems in general. We need better servers and IT intergrations. It would also be nice to see development or people going to positions where they would be more useful and engages. I hate the obsessive 'wokeness' in meetings

Review from Customer Support Dept

Too much instability in workforce sizing, in just this past year there has been 3 major reductions in force.

Review from Admin Dept

The amount of times we are told what we do wrong or when we do something right, it is always with a "But"

Review from Sales Dept

create a way to encourage working together for the sale to the benefit of the customer and LegalZoom. Be more transparent of job function &responsibilities. E.G If its an inbound sales agent position don't require that agent to make a mandatory amount of outbounds unless made clear before hiring

Review from Sales Dept

The team is still very lean with a lot of responsibility. It can get overwhelming.

Review from Finance Dept

Last of respect from managers, micromanagement

Review from IT Dept