LensCrafters – optical knowledge and store training needs improvement | Comparably
LensCrafters Claimed Company
Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered read more
EMPLOYEE
PARTICIPANTS
189
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1483
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optical knowledge and store training needs improvement

What is most positive about the culture and environment at your company?

Customer connection is one on one

What's going wrong and how can it be improved?

LC needs to hire experienced associates and consider the needs of the staff vs. pointing corporate fingers

What do your coworkers need to improve and how could you work together better?

optical knowledge. there is little to no training that is effective for the healthcare part of the business. they can hire anyone to press buttons and causes more work for anyone who knows what they are doing with glasses

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