LexisNexis Risk Solutions Leadership Employee Reviews
What do you like best about the leadership team?
People focused and allows time for personal improvement
Review from HR Dept · Posted a month ago
They demonstrate they care about team members
Review from Operations Dept
Very professional and cares about employees, and impact made.
Review from Sales Dept
The leadership is communicative on where we are as a company, our purpose, our objectives and how it's all of our responsibility to achieve and reach our goals.
Review from Sales Dept
Autonomy, Agency, and providing challenges to explore and grow.
Review from Executive Dept
What I like best about my leadership team is their transparency and their accessibility. They genuinely share an interest in my ideas and input. They listen and show ways how to best connect with our customers and to grow our business, being decisive, accountable and owning our outcomes.
Review from Sales Dept
approachable, transparent, focus on the business - but have a proven culture that your wellbeing comes first
Review from Sales Dept
Clear communication of our Vision and Goals
Review from Operations Dept
What I value most about the leadership team is their consistent focus on accelerating regional growth while elevating customer satisfaction. They actively support us with clear strategic intent, and importantly, they take the time to engage on the ground?
Review from Sales Dept
Approachable and friendly - open door policy
Review from Customer Success Dept
I love that my leadership team sees value in my input and are open to my ideas. They make me feel heard and supported.
Review from Sales Dept
They care not only for our customer but for the people
Review from Sales Dept
They are willing to answer questions in the Town Halls
Review from Product Dept
Respectful and Engaging throughout the hiring process and onboarding.
Review from Operations Dept
Transparent, Approachable, Knowledgeable, Engaging, Set challenging and clear goals
Review from Operations Dept
They are open and transparent about the Vision, Culture and Goals for the future and how we each play our part in meeting these. They provide regular updates on progress on how we are performing to meet our targets
Review from Customer Success Dept
leadership team genuinely cares about you as an individual, your professional success and ensures alignment with broader company goals along the way.
Review from Sales Dept
Passionate about our why and the people
Review from Product Dept
Always forward thinking and genuinely care about employees
Review from Operations Dept
Consistency, communicate on a regular basis
Review from Product Dept
What does the leadership team need to get better at?
Improve accountability in following through on commitments made to individuals. Leaders should also deepen their understanding of responsibilities and contributions of ICs which would support consistent and equitable standards across all employees.
Review from Engineering Dept
improving culture is not a priority for this leadership team
Review from Admin Dept
Promotions should be encouraged and supported
Review from Customer Success Dept
Being proactive rather than waiting fot things to blow up
Review from Operations Dept
do better job at performance management and recognition
Review from IT Dept
Implementation, communication, respect of the person
Review from Operations Dept
encouraging transparency and collaboration across the business as well as bringing that knowledge back to their teams. Leadership likes to talk to each other but only shares information downward in pockets and in some cases not at all.
Review from Customer Success Dept
Salary and Merit increases that take into account inflation along with comparable corporations
Review from Business Development Dept
Providing strategy for the vertical you are assigned and providing the information across all teams that need to help realize the strategy.
Review from Sales Dept
Work with individuals to be challenged for growth as they request, communicate, what is happening communications only move upward, and allow visibility instead of shoving everyone to the background.
Review from Customer Success Dept
communication, transparency, respect, and collaboration are completely void within the group. Leadership brings no ideas or information back to empower its team and expects the team to chase down strategic updates on its own. Many team members are ignored for weeks or months.
Review from Customer Success Dept
Skip meetings, listening to the needs of the sellers/customers on the frontlines, improve operational inefficiencies, help individual contributors feel valued/heard, not funnel everything through managers and let them hear the message directly from leadership sometimes.
Review from Sales Dept
Communicating the company vision and adaptin it to the nuances of each region/country. Consider local customs and traditions when making sweeping decisions.
Review from Sales Dept
Leadership needs to do more to show appreciation. Also, pay and benefits (medical, PTO, etc.) need to be addressed and increased.
Review from Customer Success Dept
They talk about taking Accountability and having exceptional Customer Experience. But, they don't see the day in and day out of unhappy customers that we have to deal with because it seems like the new Policy at Lexis is just to ignore emails and not respond, therefore can't get answers for customer
Review from Customer Success Dept
Selection of senior director/VPs that promote Transparency, Encouragement, & Empowerment. Managers spending more time moving personnel like a shell game have no plan for solving gaps in the business. They censor info down, communicate progress up to leadership, but have no plan to develop or lead.
Review from Customer Success Dept
Way too many newsletters and literally daily emails on cultural items. More business topics would be good.
Review from Customer Success Dept
- clear communication - Understanding core business and business drivers - Show caring for workforce - e.g. don't use leaving announcements to plug AskICIS - Not discriminating against workers that cannot physically attend the office - Change management - Allowing forums for employee ideas
Review from Product Dept
Let sales focus on new sales and not all the extra stuff that they ask to do that gets in the way. Then they have to adjust our comp plan to match how other software companies operate. No other software company makes their sales folks wait until a solution is implemented in order to get paid. Crazy
Review from Sales Dept
Making decisions that make sense. Be open to change and encourage different ways of thinking. Advocate for employees.
Review from Customer Success Dept