D+
60/100
LongHorn Steakhouse is an American casual dining restaurant chain. read more
LongHorn Steakhouse Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Getting complitments from on my steaks
My direct manager is understanding.
When everyone is treated right
My coworkers and the ones manager who does listen
Finished produce ,mind my own business respect other people
Happy employees and fair manager
Review from Customer Success Dept
It makes me happy that my job is literally to make other people happy. I also get to create a positive and fun environment for team members.
I love my customer service
It's hard to be happy when the managers are negative
Just going in and having a good day
My experience with the guests
Seeing our loyal guest return and making friendships
When guests are satisfied and happy
The smiles on the guest faces leaving the restaurant. Teaching, learning and coaching.
Making my guests happy, and smiling with my teammates
Review from Sales Dept
Being a part of a team
Positive guest feedback, and fun and happy managers
Review from Customer Success Dept
Acheiving above average or exceptional results, and helping my team achieve the same. Also, just interacting with the people i work with. We've got a great team.
I love interacting with the guest
Helping guests have a wonderful experience and being told by my guests that my service was amazing and that they will ask for my service anytime they come back
What's going wrong and how can it be improved?
The company's management was beyond awful. It showed clear signs of weak leadership and multiple managers often complained about it. The store manager was clearly sexist
Review from Customer Success Dept
Management needs work on communication, guidance and development of their team
By getting new management at the temecula location. Jessica is not cabable of managing
Review from HR Dept
We are out of items every day. Its embarrassing to go to tables and tell them how many things we are out of. We don't find out we are out of something until the fire is ready to go to the table
The management needs to show more respect to the kitchen, and prioritize their responsibilities
Our leadership needs to be held more accountable for their mistakes and flaws. They’re mostly a lot
Review from Sales Dept
i have been insulted and accused of lying over the smallest things as well as large accusations. i was accused of having aids and threatened with termination, as well as being told i would be the reason everyone would loose their jobs.
Review from Sales Dept
Need to be more kind
Review from Sales Dept
Need to learn to talk
Review from Sales Dept
Not much I can say about us
Everyone does bare minimum. As long as hours stay low people will do close to nothing. A few have to pick up the slack , its created a cycle that exploits a few and if that 5 hours of work isnt done in 3 hours it causes retaliation from the managing partner or the kitchen manager.
Review from Product Dept
Training books,proper management skills ,fair hours
Review from Sales Dept
Keep standards and hold people accountable.
Review from Sales Dept
customers are entitled, managers are spineless, coworkers are selfish
Review from Sales Dept
The policy is not followed until district management is brought in usually by someone other than store managers. This causes conflict when people break all the rules and a blind eye is turned.
Review from Customer Support Dept
Stop showing so much favoritism towards the employees that have been here a while.
Review from Sales Dept
Manager gets me in trouble for doing what another manager asked and reassigns me, then I'd get in trouble for that. Rinse and repeat.
Review from Customer Support Dept
What do you like best about your company?
The up beat and positive attitude of everyone that I work with.
What would you most like to see improved at your company?
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