LongHorn Steakhouse Employee Reviews
Out of 510 LongHorn Steakhouse employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping LongHorn Steakhouse improve their work culture. The Operations team, with 77% positive reviews, reports the best experience at LongHorn Steakhouse compared to all other departments at the company. The HR team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They show up from time to time
Sometimea they are sometimes accomidatiing
There is Culture and growth
Other than the GM, the other managers are polite, positive, helpful, understanding and professional
Leadership team cares about the team member as an individual.
What does the leadership team need to get better at?
They lack the skill to be leaders instead of bosses, telling others what to do instead of helping when it's needed
The job was extremely sexist and was a very hostile environment for young men.
Review from Customer Success Dept
Communication and guidance they are supposed to be leaders but hardly lead just wait till stuff hits the fan then want to jump in and start yelling at everyone when they are the ones who put their team in the situation in the first place
Listening to the workers opinions and concerns.
Not signaling out other team members
What is the best part about your compensation package?
Im able to cover my family.
Everything is great I love my job
401k to time etc bargains from retailers
401k and health benefits were my personal favorite
Payed sick leave i dont get scheduled enough to recive the benefits, unfortunately due to over staffing.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I'm one of the lowest paid people on their line but yet I'm being forced to work grill after 4 days of (training) where I was by myself training myself 90% of the time because they kept sending my certified trainer home to save on labor
Raising my pay would be great
Johnny Carvajal and his management team have iced me out and have suspended me without reason two times
If we had a higher hourly pay
I fair and comoationate work environment where they sint try and manipulate you
What are some of the best things about your team?
We work together to get the job done correctly
The coworkers were all friendly with each other.
Review from Customer Success Dept
Im hard working and possitve
We all built a family minus the managers
My team shows up and works hard despite the fact we get put in situations that would make most employees quit
What do your coworkers need to improve and how could you work together better?
Better communication and direction woukd be helpful
Less he said she said at work
Communication needs to improve as well as team work
By having a managing team that leads by example
By getting new management in the temecual locoation
Review from HR Dept
What is most positive about the culture and environment at your company?
Most people want to work and enjoy their shift
The coworkers were socialable and friendly.
Review from Customer Success Dept
Uhhhh sometimes we get a free meal if you help
The employees despite everything most try to remain in a good mood
The work to get produce finished,
What needs to change to make the company culture better?
Communication is the key to success
management, they pit the older employees against the newer younger employees but not taking the time to watch them and see how they greet and interact with the guests
Learn to talk to others with respect
Review from Sales Dept
teamwork, rules that make sense, managers that care consistently
Review from Sales Dept
Policy needs to be followed all the time not just when it suits the management.
Review from Customer Support Dept
What did you like most about the interview process?
I recieved a lot of information on expectaions
Did not feel like an interview more if they liked my personality.
Review from Customer Success Dept
How conversable they were at that time
I have worked for the same longhorn for 12 years I dont really remember.
Review from Customer Success Dept
Meeting leadership and transparency of company.
What would you improve about your company's interview process?
By getting all new managers at temecula location
Review from HR Dept
Somewhere discreet away from public
Have more communication between management
My GM was two hours late to me interview
Review from Customer Support Dept
If they took classes on respect
Review from Sales Dept
What makes you most happy at work?
Getting complitments from on my steaks
My direct manager is understanding.
When everyone is treated right
My coworkers and the ones manager who does listen
Finished produce ,mind my own business respect other people
What's going wrong and how can it be improved?
The company's management was beyond awful. It showed clear signs of weak leadership and multiple managers often complained about it. The store manager was clearly sexist
Review from Customer Success Dept
Management needs work on communication, guidance and development of their team
By getting new management at the temecula location. Jessica is not cabable of managing
Review from HR Dept
We are out of items every day. Its embarrassing to go to tables and tell them how many things we are out of. We don't find out we are out of something until the fire is ready to go to the table
The management needs to show more respect to the kitchen, and prioritize their responsibilities
What do you like best about your company?
The up beat and positive attitude of everyone that I work with.
What would you most like to see improved at your company?
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