Lonza Employee Reviews
Out of 127 Lonza employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Lonza improve their work culture.
What does the leadership team need to get better at?
Restructuring the leadership team, and removing bias people that are excel sheet masters from the commercial team
Transparency, sincerity, merit based decision making, reducing favouritism, controlling their own egos
Competence, not only bio focussed
Caring about employee development, work experience and focus on quality over just making money
Listen to regular employees rather than just the leadership. There is a high rate of people leaving the company. There is definitely a reason.
Why do you feel undervalued and what would make you feel better about your compensation?
Greater attention needs to be paid to actual overtime. Overtime is very common in this company due to overpromising of resource but middle management see overtime as a key performance indicator negative and will do anything to not recognise and compensate for overtime.
Better pay, a more humane schedule, not being encouraged to overwork myself
Too much work for less money
salary brough up to par with the industry
Having a degree should hold some weight. Employers should pay to retain their talent instead of being understaffed due to talent leaving.
What do your coworkers need to improve and how could you work together better?
More training and hire talented people
Maybe considering changing their job
Commonplace cGMP practices are a punchline. Things like contemporaneously, performed by/verified, documentation of cleaning, taking rinse and swab cleaning samples of equipment. Having operators sign on uncontrolled printouts. Proper change control well that’s just” silly talk”. Worker safety
If they could stop being childish and divisive we could get along better
Poor communication, combined with constant roll outs of change, constant meetings and managerial requests with limited staff to effect requests are frustrating.
What needs to change to make the company culture better?
Team leaders and above need to be completely changed. Middle management culture is completely toxic and is now endemic. Higher level roles are probably fine as they are insulated from the middle level processes
The board and the executive team should lead by example on integrity, values and behaviors and not just pay lip service to these. They should empower HR to truly lead instead of just being a subserviant function of just admin and to reduce legal exposure.
Eliminate the patriarchy and backwoodsiness of our local site, and adapt a more worldly and inclusive culture
Management creates a hostile work environment
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Customer service is terrible and need to improve
Regulatory violations are ignored, explained away, especially if fixing them involves slowing down, conducting trainings or hiring more experienced employees(costs more money)
Stop micromanagement, stop firing people fir your personal problems. Respect diversity, retain resources, learn tolerance. Appreciate sincere people than make fun of them.
Lonza is fantastic about putting out a good product for customers. They however have no idea on how to manage employees morale and retain quality employees. There have been a lot of great workers leaving the company due to poor management.
Local site culture needs to evolve with the times