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Lord & Taylor Company Culture
Lord & Taylor Culture
This score is derived from employee ratings & reviews2.5/5
Lord & Taylor's Overall Culture is rated D
Top Rated Culture Dimensions
Environment
BExecutive Team
C+CEO Rating
CManager
CeNPS
CLord & Taylor CEO
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Liz Rodbell
67 /100
See More
Diversity at Lord & Taylor
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Lord & Taylor have rated CEO Rating, Environment, and Perks And Benefits as the highest categories they have scored
Women at Lord & Taylor
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Women at Lord & Taylor have rated Environment, Executive Team, and CEO Rating as the highest categories they have scored
Lord & Taylor eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-24
Lord & Taylor employees are -24% more likely to recommend Lord & Taylor as a great place to work
| 29% | Promoters |
|---|---|
| 18% | Passives |
| 53% | Detractors |
Working at Lord & Taylor
Working at Lord & Taylor is rated below average by 20 employees, across various culture dimensions. Lord & Taylor employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Lord & Taylor’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at Lord & Taylor was rated by employees.
Overall Company Culture at Lord & Taylor
D
Overall Company Culture at Lord & Taylor is rated D
Last updated months ago
Bottom
15%
Lord & Taylor ranks in the Bottom 15% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Lord & Taylor Employee Reviews
Out of 44 Lord & Taylor employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Lord & Taylor improve their work culture.
| Positive Reviews | 54% |
|---|---|
| Constructive Feedback | 46% |
Positive Reviews From Lord & Taylor Employees
- What did you like most about the interview process?The coordination of travel, interview timing, quality of lodging and transportation. The interview process included social interactions over dinner and through entertainment. I met with Real Estate Agents who introduced me to the surrounding areas.
- What makes you most happy at work?Feeling successful. Knowing I have contributed.
- What is most positive about the culture and environment at your company?Communication among the team. Reconition of success.
Constructive Feedback From Lord & Taylor Employees
- Why do you feel undervalued and what would make you feel better about your compensation?An increase structure that did not top out at 10%.
- Why do you feel undervalued and what would make you feel better about your compensation?a couple of dollars added will be perfect
- What does the leadership team need to get better at?job security and think about their employees
Lord & Taylor Company Information
Lord & Taylor Mission, Vision & Values
Lord & Taylor Mission & Values
Our goal is simple – to make Lord & Taylor your favorite store
Lord & Taylor Vision Statement
We were the first retailer with the vision to move to Fifth Avenue – and the first to install an elevator.
| Headquarter | United States of America |
|---|---|
| Website | www.lordandtaylor.com |
Lord & Taylor Competitors
Lord & Taylor competitors include Bloomingdale's. Lord & Taylor ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Lord & Taylor compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Lord & Taylor Employees
20 employees at Lord & Taylor have reviewed Lord & Taylor across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 20 Lord & Taylor employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Lord & Taylor are mostly dissatisfied with their total compensation at Lord & Taylor, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Lord & Taylor are not very pleased with their team. 20 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Lord & Taylor are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Lord & Taylor believe the environment at Lord & Taylor is positive. Most Participants believe the pace of work at Lord & Taylor is comfortably fast. About 54% of the employees at Lord & Taylor work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Lord & Taylor are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Lord & Taylor employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Lord & Taylor report the work pace is moderate
Work Pace
A Day in the Life
64% of Lord & Taylor employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Lord & Taylor employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
73% of Lord & Taylor employees call their work environment positive
Environment
Joining Lord & Taylor - Employee Onboarding
The prevailing opinion from employees about joining Lord & Taylor is that the company was prepared on their first day. Lord & Taylor employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Lord & Taylor KPIs and OKRs
At Lord & Taylor 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Lord & Taylor's KPIs and OKRs is essential for its success. Out of 5 Lord & Taylor employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Lord & Taylor CEO & Leadership
Lord & Taylor CEO - Liz Rodbell
67 /100
Liz’s approval rate is lower compared to CEOs at similar sized companies, putting Liz in the Bottom 45% of all CEOs of similar-sized companies on Comparably. Liz Rodbell’s employees rank Lord & Taylor in the Top 35% for Environment, in the Top 50% for Executive Team, and in the Bottom 40% for Manager. Rodbell is generally unpopular with Lord & Taylor employees, but ranks especially low with employees with 1 to 3 Years experience, and by employees in the Customer Support department and employees with 3 to 6 Years experience. However, employees with Over 10 Years experience have a slightly more favorable view of the CEO.
Lord & Taylor Leadership
The Lord & Taylor Executive Team is rated a “C+” and led by CEO Liz Rodbell, DVP IT Operations & Technical Services Michael Young, and SVP Marketing Amy Avitabile
Liz Rodbell CEO / President
Liz Rodbell serves as the CEO / President of Lord & Taylor.
Michael Young DVP IT Operations & Technical Services
Michael Young serves as the DVP IT Operations & Technical Services of Lord & Taylor.
Amy Avitabile SVP Marketing
Amy Avitabile serves as the SVP Marketing of Lord & Taylor.
James Harris Managing Director
James Harris serves as the Managing Director for Lord & Taylor. James started at Lord & Taylor in December of . James is... read more
Betsy Polley VP Merchandising Private Label
Betsy Polley serves as the VP Merchandising Private Label for Lord and Taylor. Betsy started at Lord and Taylor in... read more
Lynda Campbell RVP
Lynda Campbell serves as the RVP for Lord & Taylor. Lynda started at Lord & Taylor in December of 1984. Lynda is based... read more
Laura Swanson VP, Selling Services
Laura Swanson serves as the VP, Selling Services for Lord & Taylor. Laura started at Lord & Taylor in September of 1986.... read more
Christopher Steinmann VP/DMM - Jewelry, Watches, Accessories, Home
Christopher Steinmann serves as the VP/DMM - Jewelry, Watches, Accessories, Home for Lord & Taylor. Christopher started... read more
Connie Hoza VP/SVP, Merchandise Manager Ladies Apparel
Connie Hoza serves as the VP/SVP, Merchandise Manager Ladies Apparel for Lord & Taylor/Hudson's Bay Co.. Connie started... read more
Lord & Taylor Salaries
How much does Lord & Taylor pay?
How much do people at Lord & Taylor get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Lord & Taylor is $87,867, or $42 per hour, while the estimated median salary is $105,167, or $50 per hour.
At Lord & Taylor, the highest paid job is a Sales Manager at $114,310 annually and the lowest is a Bookkeeper at $42,637 annually. Average Lord & Taylor salaries by department include: Business Development at $101,572, IT at $104,160, Customer Support at $59,715, and Marketing at $81,716. Half of Lord & Taylor salaries are above $105,167.
11 employees at Lord & Taylor rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 39 ratings) while 11 employees at Lord & Taylor rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 16 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
17th Percentile $83k | $83k | 17th Percentile |
33rd Percentile $103k | $103k | 33rd Percentile |
50th Percentile $167k | $167k | 50th Percentile |
67th Percentile $253k | $253k | 67th Percentile |
83rd Percentile $269k | $269k | 83rd Percentile |
100th Percentile $345k | $345k | 100th Percentile |
$87,867*
Average Compensation
$105,167*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Lord & Taylor Salaries by Department
Diversity & Inclusion at Lord & Taylor
Diverse employees at Lord & Taylor score the company 45/100 across various culture categories, placing Lord & Taylor in the Bottom 5% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Lord & Taylor across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Lord & Taylor Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Lord & Taylor PTO
Lord & Taylor's PTO and Vacation policy typically gives 0-10 days off a year. Lord & Taylor's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Lord & Taylor Careers
Lord & Taylor Jobs
No Recent Jobs found for Lord & Taylor on Comparably
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H1B Visa
In 2019, Lord & Taylor applied for 4 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
4
Total Applied
H1B Applications Outcome
- 100% Granted (4 out of 4)
- 0% Denied ( out of 4)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 4)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Lord & Taylor Know You Want To Work There
Frequently Asked Questions regarding Lord & Taylor
Who is the CEO of Lord & Taylor?
Lord & Taylor CEO is Liz Rodbell, their score by employees is 67
What is Lord & Taylor eNPS?
The eNPS for Lord & Taylor is -24
What is the salary for Business Development Manager in Lord & Taylor?
Business Development Manager average salary in the US is 111k
What are the salaries in the Operations in Lord & Taylor?
The average salaries for Operations in Lord & Taylor is 84k
Who are Lord & Taylor competitors?
Lord & Taylor main competitors are Bloomingdale's
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