Luma Health Employee Reviews | Comparably
Luma Health Claimed Company
Luma’s Patient Success Platform is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. read more
EMPLOYEE
PARTICIPANTS
30
TOTAL
RATINGS
635
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Luma Health Employee Reviews

Out of 98 Luma Health employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Luma Health improve their work culture. The Marketing team, with 92% positive reviews, reports the best experience at Luma Health compared to all other departments at the company. The Sales team offered the most constructive feedback, with 15% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

The team is always available when you need them. No question or request is too big or too small.

I think the leadership at luma is really awesome! they are inspiring by how much work they handle and how they manage to still find time for any questions about work, professional development and even just day to day problems for all employees. They respect transparency and hustle

Review from Marketing Dept

-they're very transparent -they always try to make sure that what we do fits into the bigger picture of our career goals

Review from Marketing Dept

In my opinion, the strong point of our leadership team is everyone putting their hats together to capture the mission. Regardless of role, everyone is willing to step in to make sure we are successful as a unit.

Review from Sales Dept

Everyone on our leadership team is incredibly transparent and open-minded. You are treated as a valued member of the team with valued input versus a number or just an employee.

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

Leadership has missed the mark on growing a nimble company. While the C-suite isn't exactly the 'problem', it inevitably is their burden to set up the structures for the rest of the company

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

There are some great incentives

Review from Sales Dept

Equity and Health Benefits, Salary

Review from Sales Dept

Benefits are average, not great (from what I know of other companies). I wish we had a gym subsidy.

Unlimited commissions with no cap on earnings

Review from Sales Dept

life insurance, no limit on vacation

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Comps are on the lower end given location and role. Workload sets the curve though.

Review from Sales Dept

Compensation is fair for a SF Startup. Employees could benefit from a better stock/401k matching plan.

Review from Sales Dept

I’m the only one in my role so I have tons of responsibility

What are some of the best things about your team?

Team Reviews

I feel I have a place on anyone’s team here not just my direct one

the people on my team are incredibly smart, collaborative, and easy to work with. i feel like i learn a lot from engaging with them

Review from Marketing Dept

The ability to carry. Whenever one is down, everyone else steps up to keep morale up.

Review from Sales Dept

Everyone works really well together and are willing to help each other out at a moments notice.

Review from Sales Dept

People work collaboratively and cross-functionally. People on other teams are always willing to help with projects.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Coworkers struggle to understand their roles and people are not trained well. Folks get caught in the unhealthy blame game ineffective leadership results in

Review from Sales Dept

They are great, we’re just so busy.

What is most positive about the culture and environment at your company?

Environment Reviews

You can ask any question and get an honest answer

The common goal. it's an easy mission to get behind and everybody is here to try to get us there. Our product metrics are not just vanity metrics but real gaps being filled in the way patients access healthcare

Review from Marketing Dept

I think a positive is the younger crowd outside of the sales department. They can withstand a lot more of the crazy workload and fast speed of change. Though they do not seem immune from the stress

Review from Sales Dept

-open and transparent -collaborative -young and fun

Review from Marketing Dept

Positivity stems from transparency and hard work

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Luma Health yet.
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What did you like most about the interview process?

Interviews Reviews

My questions were answered quickly and swiftly.

It was very pleasant and professional. There were a few red flags but I met with everyone including the some of the founders and they sold the mission very well. They seemed to be genuine guys

Review from Sales Dept

Having good conversations with members of the team

Review from Sales Dept

I was a referral so I felt very welcomed. The people in leadership seemed passionate and real, which is what convinced me to take the position.

Very quick follow-up and transparency into the process.

Review from Marketing Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Luma Health yet.
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What makes you most happy at work?

Outlook Reviews

Huge impact on culture, company, progress... everything.

I really love when we get to see all our work materialize. the advantage of being part of a growing company is to grow processes and develop new ones. From the external business side to the internal growth

Review from Marketing Dept

-seeing friends -contributing my time to a meaningful mission that's helping the greater community

Review from Marketing Dept

Working hard, being productive and having strong leadership to learn from.

Review from Sales Dept

The interactions with coworkers and their drive to make the company succeed

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

The company is a mess internally, no one knows what they should be doing or what others are meant to be doing. Including the VPs! I heard the recruiter made other managers fill out reviews on this and other websites. You should not have to do that if there was nothing to improve.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

I have friends at work. Not just coworkers.

Getting paid. And my manager is awesome. Also we're doing something meaningful.

What would you most like to see improved at your company?

Outlook Reviews

We have typical growing pains as any startup. I hope more structure gets in place otherwise this place may not stay as special as it is. Everyone knows where they stand but adding batches of new people can get things messed up.

the sales team and their processes, as it affects the efficiency of other departments

Review from Marketing Dept

The internet. The benefits. The sales team. How leadership handles firings/people leaving.

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