Lumeris Employee Reviews

Lumeris was/is a startup branching from their Essence Medicare Advantage Plan. They ran off all their MA clients not just Mutual of Omaha. They have too may red pens in their risk adjustment department as "coders" don't know what's important which loses money for both them and their clients.

I was hired when the company was a small startup. The primary stockholder is a staunch liberal who made poor business decisions based on ideas of equity over competence. A new management team was brought in after a reorganization that was very heavy-handed and near-sighted. IMHO, we were stifled.

Dynamic work environment. Interesting projects centered around changing heathcare

Awful communication, awful culture, emotions run the company, too many non qualified employees, too many meetings but actual work never seems to be completed. Its so bad, Lumeris lost Mutual of Omaha which had 10 contracts and paid 10M per for a total loss of $100M year over year.

Most positions are great at this company but CSRs have a super high turnover rate and stressful job. Most other managers/positions seem to be decent.

The vision for the improvement of healthcare outcomes.

Transparency and communication. They’re down-to-earth and easy to work wi

Our managers always work with us to fix the issues and address anything that may not be correct.

Long term vision aligns with market movement in healthcare from fee for service to value based care

That they are responsive, thoughtful and highly engaged with the direction of the organization, Staff and Clients we support and partner with.

Looking down instead of always up, there may be a tree in your path.

Leadership. HR sides with all employee complaints, feelings are the most important part of the culture. If someone’s feelings are hurt because they are on their cell phone all day, you get in trouble by HR. Not worth the money they offer, stre

They need to get better at leadership, communications, managing people or teams, hiring decisions, firing decisions, financial decisions, floorplan design, kindness, listening to customers, listening to employees, empathy, technology architecture, QA, customer service, and benefits selection.

Great pay and benefits across the board.

Fair pay; lots of PTO

matching 401k and HSA to start saving for the future

Getting paid fairly and good number of vacation days

The flexibility of working remote when need be as well as the insurance benefits provided are lower than the what I have seen in the past.

support from leadership and mgt

I work with really smart people

most people work great together to get work done

Great people to work with

Knowledgeable and meticulous to details.

The overall morale is quite low. This reduces the effectiveness of work effort and interactions. Only a change in senior management could improve on this.

Less talking, more working is a start.

We all support each other

work from home currently so no real environment except online

We are growing at a good pace and signing up new clients every quarter

That they listen to the employees regardless of Entry level or executive level.

Senior and middle management need to allow workers to contribute to the improvement of methods and goals.

Stop letting emotions run the company, hire qualified people - not just qualified on paper. Stop letting HR create an environment of fear, individuality is discouraged. The motto is, be who they want you to be, not yourself, ever.

The culture itself. It’s toxic, no knowledge base to continue working, many great people leave because of the culture or are looking to get out. This lay-off was a blessing and a curse. This

The culture here needs to be wiped out and started again fresh - with no previous leadership.

Meeting different stakeholders from other departments

The process was smooth and well communicated

Recognition for effort and quality of work products.

Providing answers to our clients questions

Quality of work and knowing I will learn more everyday

Knowing that I have completed a project on time and on budget

Management is what is going wrong. It can be improved by replacing all of them with people that have brains and care about anything other than profits.