Lurn Employee Reviews
Out of 428 Lurn employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping Lurn improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Lurn compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 7% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
There aren't any Leadership reviews of Lurn yet.
Be the first to contribute a review.
Why do you feel undervalued and what would make you feel better about your compensation?
I thought by now I would be promoted or making a lot more money. This is often promised but never delivered. The position doesn't pay enough to live off of.
Is not that I feel undervalued, I believe that we're working harder, either taking multiple task while maintaining the best customer satisfaction rate. Compensation should be reconsider If employees are working hard.
Review from Customer Support Dept
I started as one role and quickly moved into another role with additional responsibilities, but no increase in compensation.
Based on all the responsibilities I have, I would like to be compensated for that.
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Lurn yet.
Be the first to contribute a review.
What needs to change to make the company culture better?
Most of the people in my group are truly remarkable, but there is always one or two that can make things difficult, however, I consider this a growing experience for me, I need to learn how to deal with all personality types.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Lurn yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
When I started here a couple of years back, Customers were pretty happy with Lurn, now there is a lot of competition and the students have more choices. We are way understaffed at Lurn in the Support Group, if we had more people the customers would get more attention from us and be much happier.
What would you most like to see improved at your company?
Maybe take some suggestions from those of us on the front lines. There are certain things that could be made much easier if upper management asked or listened to what we have to say.
Review from Customer Support Dept
I can't think of anything to improve