Luxottica – Incompetent leadership driven by short term gains while hemorrhaging customer base with poor service driven by imposed staffing cuts. They do not compete for talent | Comparably

Luxottica – Incompetent leadership driven by short term gains while hemorrhaging customer base with poor service driven by imposed staffing cuts. They do not compete for talent

Luxottica Claimed Company
Being a global leader in the design, manufacture and distribution of sun and prescription eyewear with high technical and design standards, Luxottica's mission is multi-fold: to improve the well-being and satisfaction of its customers while simultaneously creating value for its employees, its shareholders and the communities in which the Group operates. read more
EMPLOYEE
PARTICIPANTS
286
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1753
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Incompetent leadership driven by short term gains while hemorrhaging customer base with poor service driven by imposed staffing cuts. They do not compete for talent

Why do you feel undervalued and what would make you feel better about your compensation?

More investment options other than a 3% match

What do you like best about the leadership team?

They work so hard with so little support from above

What are some of the best things about your team?

Very smart dedicated people that trully care about those they manage and the customer experience

What is most positive about the culture and environment at your company?

You need to ask more questions about the italian lack of leadership and abundance of greed.

What's going wrong and how can it be improved?

Staffing levels in stores are absolutely the worst. In some cases you cannot take time off or even breaks because the lake of staff. Customers and staff both suffer. Increase staff. System failures in IT are another issue with credit card machines that never work and little to no help from IT

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