B
72/100
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Lyft Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Meeting people of every walk of life and helping everyone on so.e level
Review from Customer Support Dept
When we build something great.
My compensation and the ability to work from home before they force us back to the office in september
Main thing is the driving. And honestly when i give someone a lyft and it benefits there day
Review from Customer Support Dept
My team and manager. They are great and it makes me work harder and achieve goals knowing it's for the team/manager.
Review from HR Dept
Interacting with my coworkers, team, and candidates
Review from HR Dept
Building relationships with my colleagues
Review from HR Dept
Being around my team and filling roles without being micromanaged
Review from HR Dept
The people and my team.
Review from HR Dept
The People (and dogs) and contributing to the mission.
Review from HR Dept
The people and the energy of being at an exciting company with a strong future - being a part of helping that grow.
Review from HR Dept
Cross-functional partners. I learn a lot by how other parts of the business tackle their work
Review from HR Dept
Being able to see my teammates
Review from HR Dept
Scope of what I own.
Review from HR Dept
The People, the challenges, the ownership, the impact
Review from HR Dept
The people and the impact
Review from HR Dept
Being successful, helping others succeed.
Review from HR Dept
Solving problems and being able to build things
Review from HR Dept
Interacting with my team and cross-functional partners.
Review from HR Dept
I have a great group of friends at the office and an awesome team to enjoy.
Review from HR Dept
What's going wrong and how can it be improved?
There is a lack of caring on the other sider of the phone. If there is an issue the customers and the drivers are on their own if they cant work it out alone. Support is just there so they can say they have it they dont help with anything.
My pay is being withheld, I was told I would be contacted within 24hrs 14 days ago. I've been lied to repeatedly and they do not care because they're getting paid from the work of others.
Review from Operations Dept
What is Not GOING WRONG? Who would care to address it?
Driver pay is low. Raise driver pay.
Lyft's image is what makes me feel concerned. Some people say we mistreat drivers, but we don't. I understand the process and time Lyft needs to improve the lives of both riders and drivers. It would be awesome of Lyft can improve their brand image more often so I comfortably say "I work at Lyft."
Review from Operations Dept
With no backfills, our team is getting stretched incredibly thin and we have no coverage when folks want to take vacations. We are also tasked with an incredible amount of manual work which is time-intensive and error-prone.
Review from HR Dept
We have the lowest accountability culture I have ever seen. I have worked at two other companies that went public. We have no hustle and nothing bad happens to people who consistently underperform.
Review from HR Dept
leadership, it's a constant rollercoaster, understaffed and very stressful for those in the safety and customer support team
Review from Customer Support Dept
My department is terribly mismanaged and the only current concern is hiring diverse candidates in Nashville rather than qualified ones.
Review from Customer Support Dept
Easier to reach bonuses. Uber bonuses are much more realistic to reach. So I drive for them more
Review from Operations Dept
Im an aritst so my true passion lies with music
Review from Customer Support Dept
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