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eNPS Score
Q&A With Lyft Employees
Let's grow together Amazing companies start with amazing people. We’re creating a diverse team of smart, passionate people who feel comfortable being themselves, and are motivated by our shared goal — improving people’s lives with the world’s best transportation.
How employees describe working at Lyft
Meeting people of every walk of life and helping everyone on so.e level
Review from Customer Support Dept
I loved working for lyft
Customer support they can't even talk with anyone when you can't resolve a issue
Could not get any help resolving major issues affecting several peoples lives because of l lyfts l m of caring personnel and. Lack of a resolution process. Despite enjoying driving fo Lyft I was forced to switch to driving for Uber.
Don't have live person to communicate with.
What it's like to work at Lyft
- Lyft employees generally work 9.0 hrs a day
- Employees at Lyft report the work pace is comfortably fast
- On a typical day, employees at Lyft have 4+ meetings
- 70% of Lyft employees look forward to interacting with their team every day
- Lyft employees most often take unlimited paid vacation and sick days each year
- 80% of Lyft employees report they are happy with their work life balance
- Lyft employees typically get valuable feedback on how to improve at work Every Week
- 77% of Lyft employees call their work environment positive
Q&A With Lyft Employees
IDX: 0 TOT: 65
Is there a diverse workforce or mainly white focus?
Top Employee Response
not on purpose, but there's a white majority
Diverse compared to my previous company (google), Lyft appears to be 50-50 male female and perhaps ~40% of engineering (25% of company?) is not born in the USA, with asians and indians being most of the non-USA workforce.
I genuinely believe Lyft is working towards a more diverse workforce. It is better than other tech companies I have worked for, but it is still primarily white.
Why do you feel undervalued and what would make you feel better about your compensation at Lyft?
If it's slow you have wastes an entire day to barely make enough gas money or toll charge if you are coming from quite a ways away.
Highe per mile charge.Under a 1.00 a mile is way to low
There is a figure somewhere between what the cabs charge and what we charge. The pay is low
What are you most excited about working at Lyft?
The team, the people, the leadership understanding that their decisions have secondary and tertiary consequences and accounting for that
Unlimited PTO and great health insurance
Ability to cash out as necessary instead of waiting for payday
What does the leadership team at Lyft need to get better at?
Top Employee Response
Strategy in medium term. Empowering employees. Removing approval layers.
Give people with desirable vehicles a way to earn more, even if it's not "luxury"
Taking false Driver ratings into account. And a 3 out of 5 stars is not a horrible word..Need to Replace the star ratings
What makes you most happy at Lyft?
Top Employee Response
Sharing my love of cars, driving, and meaningful conversation with the people of my city.
Love talking to different people
Earning money and meeting good people at times
What is the best perk or benefit that Lyft offers?
Top-Notch Health Insurance
I'm new to Lyft and I love it !!! The freedom to work on your own terms is amazing. I hesitated to pick up and drive strangers - as I am a woman, but the passengers are so friendly and cheerful that it calms me down. I appreciate the fact that Lyft is doing the passenger and driver background information. This is a great tool that helps us be confident in our safety. I recommend this fun job to anyone who loves to drive ... and meet people One more good option for Lyft driver is Skeddy . If you want to organize grow the passive income you have a great chance to earn 20% from each involved driver. To read the affiliate program details, please visit https://skeddy.net/partner-program/
That depends on your needs and preferences. As a driver the best is Fuel Rewards and free roadside assistance.
What perk or benefit should Lyft have?
401K matching
Skeddy for lyft Drivers is looking for affiliates. If you want to organize grow the passive income you have a great chance to earn 20% from each involved driver. To read the affiliate program details, please visit https://skeddy.net/partner-program/
More cell phones discounts
What's the work from home policy like at Lyft?
Tuesday is no-meetings day (company-wide) and many on my engineering team work from home.
very flexible. can work from anywhere
WFH is available on an occasional case by case basis. There can be special dispensation made for ongoing cases. But generally, Lyft is moving away from WFH being a part of what's available here.
What do you like best about the leadership team at Lyft?
I love that this is a really super easy and convenient way to make money .. Skeddy for lyft Drivers is looking for affiliates. If you want to organize grow the passive income you have a great chance to earn 20% from each involved driver. To read the affiliate program details, please visit https://skeddy.net/partner-program/
Good communication
They really care
How's the vacation policy at Lyft?
Unlimited vacation as long as you meet your OKRs, and people work from home 1 day a week.
no official vacation tracking for engineers
How flexible is your work schedule at Lyft?
"If you're a Lyft driver, this app is great. You get money right after every cool trip !!! Thanks Lyft! Skeddy is a great solution for Lyft drivers who want to automate the ride search and get as much rides as he could drive. They provid eaffiliate program to read details, please visit https://skeddy.net/partner-program/
Totally flexible
What is the best part about your compensation package at Lyft?
Top Employee Response
RSUs are included
Made a livable wage working 50 hours a week after expenses and thats hard to do alone in Austin
What kind of people does Lyft like to hire?
For the driver part they hire everyone who is eligible. For the office part they hire everyone from whom they think they will add value to their business.
What are the differences between maternity and paternity leave at Lyft?
No difference, 18 weeks for both.
How are the vision insurance options at Lyft?
Average
What is the education reimbursement program of Lyft?
None
What is the PTO policy at Lyft?
unlimited pto just finish your OKRs.
What should I wear for an interview at Lyft?
Dress at Lyft is casual. Slightly above-average attire (no jeans, no shorts, probably a button-shirt or blouse and shoes in condition) will help to make a good impression, in any job interview. A suit or business dress would probably be overkill.
What are the most important soft skills I need to be successful at Lyft?
Listening skills, being able to read body language as well as what is stated, or not stated.
Does Lyft drug test or do a background check?
they do run a background check
What kind of interview questions do they ask when hiring someone in the Customer Support department at Lyft?
Examples of how you handle difficult customer situations.
In your opinion, what are the most common interview questions that Lyft asks?
Top Employee Response
Why do you want to work at Lyft
How would you compare interviewing at Lyft to other places you've interviewed?
There is no interview
How do I do well in an interview at Lyft?
There's no interview
How would you describe your overall experience interviewing at Lyft?
There was no interview. Just a background check
Curious about what work's like at Lyft?
Anonymously Ask Lyft Employees Any Question
Should I work at Lyft?
36% of Lyft employees would encourage their friends to become coworkers, whereas 27% are neutral and 37% would not recommend working at Lyft to their friends.
| 36% | Promoters |
|---|---|
| 27% | Passive |
| 37% | Detractors |
