44
eNPS Score
Q&A With Uber Employees
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How employees describe working at Uber
the constant hustle to fix and optimize problems
It's a great company, the values are truly lived, however, it's currently with a lot of uncertainty due to global first effort.
Very positive - I've seen many opportunities for growth both through promotions and scope increases.
Uber is a great place to work for folks who want to be challenged and who believe in the mission
I am most happy when I have the freedom to decide on what needs to be completed, and I have the opportunity and resources to do those things.
What it's like to work at Uber
- Uber employees generally work 9.0 hrs a day
- Employees at Uber report the work pace is comfortably fast
- On a typical day, employees at Uber have 2 meetings
- 88% of Uber employees look forward to interacting with their team every day
- Uber employees most often take unlimited paid vacation and sick days each year
- 83% of Uber employees report they are happy with their work life balance
- Uber employees typically get valuable feedback on how to improve at work Every Week
- 90% of Uber employees call their work environment positive
Q&A With Uber Employees
IDX: 0 TOT: 112
Why do you feel undervalued and what would make you feel better about your compensation at Uber?
Top Employee Response
Uber drivers barely make minimum wage ...enuff said and meanwhile uber corporation rakes in big profits!
I don't feel undervalued, but I would gladly trade some percentage points of the fare for health insurance and perhaps a stock option.
I feel like the company Uber focus on more of what makes things convenient for them. Customer focus rather then driver. Trips should be more
What do you like best about the leadership team at Uber?
Top Employee Response
The leadership team has certainly had some struggles, but it is clear to me that they're serious about change and are working at that daily.
Immediate response on problems, but don't always listen to drivers to create a solution.
Investing in people and HR functions
What makes you most happy at Uber?
Top Employee Response
I work when I want to I stop when ever I want be my own boss
The people I meet and the money I make, and that I can choose what goes I work.
The mission, the team, the work
What is most positive about the culture and environment at Uber?
Top Employee Response
Nothing. Uber manipulates its drivers, even their own vehicle. They let certain riders abuse the ratings system and penalized me for it.
Its my own enviroment and i get to meet very cool people.
My music,my schedule,my car....my time!
What is the best part about your compensation package at Uber?
Top Employee Response
You don't get paid decently unless you pick up a rider in a surge zone.
Company commission too high and no proper care for driver partners
It would be nice for Uber to not take as big of a cut. Seems like I'm getting only 75+ as opposed to 80-85% recently.
What are some of the best things about your team at Uber?
Top Employee Response
Other drivers don't up hold quality and it's ba d for riders. Driver are constantly lost
Smartest people in the room but struggle due to politicking across the organization.
While at Uber I worked along some of the most intelligent people I have ever met. We worked incredibly hard to change the way our city moved
What does the leadership team at Uber need to get better at?
Taking care of their drivers and not just in perks. We need profits!! Higher pay. Taxi=$3.25 mile UBER=$0.87 mile in Houston. Ridiculous!
Communication in general.
what leadership i talk to no one!
What do your coworkers need to improve and how could you work together better at Uber?
Top Employee Response
The other contractors are not the problem.
I don't meet them but by chance. No meetings, no team building. Not a bad thing at all.
Don't know other in office employees, the system does not make it available.
What needs to change to make the company culture better at Uber?
Tips for drivers
Uber is making record profits. If it weren't for the drivers Uber would be nothing but a useless App.
I feel the company should focus on both customers and drivers equally. They have to realize if there was no drivers there will be no company
What's going wrong and how can it be improved at Uber?
Higher mileage pay. Maybe making some people actual employees and paying them hourly + car allowance
I know as soon as a gay man gets in my van, he will 1-star me. I didn't like being manipulated into always taking fares and rating customers
Our level of service to the customer is good, and I do enjoy talking to customers, but if they knew how dismissive the company was to us....
How secure do you feel at your job at Uber?
80% secure
Average
Safe as home
What's the best part of your job at Uber?
Top Employee Response
Talking to smart minds!
Trying to make a major difference in transportation and logistics.
Looking at massive traffic scale flowing through systems that I write and realizing that one of my small mistake can spoil the day for thousands of riders/drives or an entire city. Also getting to know bizzare cartographic issue around the world (there are roads with no names)
How would you describe your overall experience interviewing at Uber?
Excellent
Worst interview experience. It lacks consistency, recruiters aren't trained on how to make a candidate comfortable and look down upon you if you try to negotiate
What's the pay like for Business Development roles at Uber?
Top Employee Response
Below average
Industry average
What's the vibe like in the Business Development dept at Uber? How many hours are you working?
Work is great and challenging, which makes it fun. Work anywhere between 50-60 hours/ week
50-60/week
How's the leadership on the Business Development team at Uber?
Below Average.
They are average at best. Most of them are junior with very little management experience.
How's the work pace at Uber?
Some days are too fast, some can be slow
Fast, pretty fast. Much faster than google, not as fast as smaller startup
How can I improve my chances of being hired at Uber?
Expectation setting about time and pace of interviews. Ask upfront about the process and also about the org structure to help you understand better where you'll be placed
Be good at what you do, and be empathetic,.
How do you feel about going to work at Uber everyday?
I feel good cause the work is good
Very good :-) . I look forward.
How difficult is it to maintain a social life while in your job at Uber?
Depends on how well can one manage time and expectations
I have a two year old kid, and I pick him up from day care everyday. It is certainly not as stressfull like my previous startup (i can do, and expect to do a 9-6 job, unless theres an outage, which are rare), its also not as bogus as one of my previous big tech company job that if i dont do anything for months no one will understand anything, since it does not impact anything
How much and how often do raises happen at Uber?
Ranges from 10-30%, happens Once a year
twice to thrice a year. I would say it differs person to person and their tenure and designation at uber
How's the vacation policy at Uber?
Whenever you want to
I'm an Uber driver. An independent contractor. I vacation when I want as long as I want.
How's the work life balance at Uber?
Top Employee Response
I've been working with uber over 3 years & I make less per mile and I did at the beginning . Is there anyway you can change that so I can work less hours and more time with my family.
Depends which office: SF? Not great. Everywhere else? Fine.
What benefits does Uber provide?
Top Employee Response
So many! Uber credits, phone credit, gym credit, discounts at gyms, discounts on Ubers/Uber Eats, great medical, free One Medical, free breakfast lunch and dinner, free snacks, free cold brew, free kombucha, free use of Lyra.
Freedom from punching a time clock us really the only one I can think of
How do you feel about going to work everyday?
It's good work but the people who make it difficult work with their attitude; the need to put others down to elevate themselves.
Usually okay
Curious about what work's like at Uber?
Anonymously Ask Uber Employees Any Question
Should I work at Uber?
60% of Uber employees would encourage their friends to become coworkers, whereas 24% are neutral and 16% would not recommend working at Uber to their friends.
| 60% | Promoters |
|---|---|
| 24% | Passive |
| 16% | Detractors |
Recently Asked Questions about working at Uber
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- What is the best advice you could give someone during their first month at Uber?
- What was the most difficult question that was asked during your interview at Uber?
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- How does Uber measure success and growth in the Customer Support department?
