Uber Competitors | Comparably
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Uber Competitors

Uber competitors include Google, Meta, Fasten, Amazon and Lyft. Uber ranks 1st in Gender Score on Comparably vs its competitors. See below how Uber compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
2nd
Product Quality
3rd
NPS Rank
4th
Pricing Rank
4th
Customer Service
3rd

See Uber Culture vs Competitors:

Uber Competitors
RankCompanyScore
1Fasten84
2Uber81
3Google78
4Meta78
5Amazon73
6Lyft68

Uber Competitors at a Glance

Product Quality Score Comparison

Uber Ranks 3rd in Product Quality Score

498 Customers rate Uber's Product Quality Score a 3.9/5, which ranks it 3rd against its competitors, below Google.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Google
    4.1 / 5
  3. 3rd
    Uber
    3.9 / 5
  4. 4th
    Meta
    3.6 / 5
  5. 5th
    Fasten
    3.1 / 5
  6. 6th
    Lyft
    2.1 / 5
Product Quality Score Comparison
RankCompany Score
1Amazon85
2Google83
3Uber79
4Meta73
5Fasten63
6Lyft43
NPS Comparison

Uber Ranks 4th in Net Promoter Score

534 Customers rate Uber's Net Promoter Score a 23, which ranks it 4th against its competitors, below Google. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Uber to a friend?”.

  1. 1st
    Fasten
    60
  2. 2nd
    Amazon
    49
  3. 3rd
    Google
    42
  4. 4th
    Uber
    23
  5. 5th
    Meta
    9
  6. 6th
    Lyft
    -54
NPS Comparison
RankCompany Score
1Fasten60
2Amazon49
3Google42
4Uber23
5Meta9
6Lyft-54
Pricing Score Comparison

Uber Ranks 4th in Pricing Score

428 Customers rate Uber's Pricing Score a 3.7/5, which ranks it 4th against its competitors, below Fasten.

  1. 1st
    Amazon
    4.1 / 5
  2. 2nd
    Google
    4 / 5
  3. 3rd
    Fasten
    3.9 / 5
  4. 4th
    Uber
    3.7 / 5
  5. 5th
    Meta
    3.6 / 5
  6. 6th
    Lyft
    1.8 / 5
Pricing Score Comparison
RankCompany Score
1Amazon82
2Google81
3Fasten78
4Uber75
5Meta73
6Lyft37
Customer Service Comparison

Uber Ranks 3rd in Customer Service

402 Customers rate Uber's Customer Service a 3.7/5, which ranks it 3rd against its competitors, below Google.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Google
    4 / 5
  3. 3rd
    Uber
    3.7 / 5
  4. 4th
    Fasten
    3.6 / 5
  5. 5th
    Meta
    3.5 / 5
  6. 6th
    Lyft
    1.9 / 5
Customer Service Comparison
RankCompany Score
1Amazon84
2Google81
3Uber75
4Fasten73
5Meta71
6Lyft38
Overall Culture Score Comparison

Uber Ranks 2nd in Overall Culture Score

991 Employees rate Uber's Overall Culture a 81/100, which ranks it 2nd against its competitors, below Fasten. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Fasten
    84 / 100
  2. 2nd
    Uber
    81 / 100
  3. 3rd
    Google
    78 / 100
  4. 4th
    Meta
    78 / 100
  5. 5th
    Amazon
    73 / 100
  6. 6th
    Lyft
    68 / 100
Overall Culture Score Comparison
RankCompany Score
1Fasten84
2Uber81
3Google78
4Meta78
5Amazon73
6Lyft68
eNPS Comparison

Uber Ranks 2nd in Employee Net Promoter Score

916 Employees rate Uber's Employee Net Promoter Score a 44, which ranks it 2nd against its competitors, below Fasten. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Uber to a friend?”.

  1. 1st
    Fasten
    79
  2. 2nd
    Uber
    44
  3. 3rd
    Google
    31
  4. 4th
    Meta
    27
  5. 5th
    Amazon
    12
  6. 6th
    Lyft
    -1
eNPS Comparison
RankCompany eNPS
1Fasten79
2Uber44
3Google31
4Meta27
5Amazon12
6Lyft-1
Gender Score Comparison

Uber Ranks 1st in Gender Score

499 Employees rate Uber's Gender Score a 83/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Uber.

  1. 1st
    Uber
    83 / 100
  2. 2nd
    Google
    79 / 100
  3. 3rd
    Meta
    79 / 100
  4. 4th
    Fasten
    78 / 100
  5. 5th
    Amazon
    74 / 100
  6. 6th
    Lyft
    74 / 100
Gender Score Comparison
RankCompany Score
1Uber83
2Google79
3Meta79
4Fasten78
5Amazon74
6Lyft74
Diversity Score Comparison

Uber Ranks 2nd in Diversity Score

602 Employees rate Uber's Diversity Score a 82/100, which ranks it 2nd against its competitors, below Fasten. The Diversity Score tracks how positively diverse employees rate their experience at Uber.

  1. 1st
    Fasten
    88 / 100
  2. 2nd
    Uber
    82 / 100
  3. 3rd
    Meta
    78 / 100
  4. 4th
    Google
    77 / 100
  5. 5th
    Amazon
    73 / 100
  6. 6th
    Lyft
    68 / 100
Diversity Score Comparison
RankCompany Score
1Fasten88
2Uber82
3Meta78
4Google77
5Amazon73
6Lyft68
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