MAC Cosmetics Leadership Employee Reviews
What do you like best about the leadership team?
My direct manager is very good to me. Flexible and encouraging.
they make this experience one of the best experiences, everyday is an experience that I am lucky to experience.
Team work is the key
Being supportive all the time and kindness
On top of what they can be, can reach out for support mostly anytime
The communication is there, but the movement is not
Immediate field leadership listens to concerns and is realistic about expectations
Team building and learning together.
my store manager helped me find another job and was always so sweet.
Mostly fair & kind females
Our manager cares and she hears us. Mist of us are still there because of her. But she always seemed over worked. Fiels staff just criticize our work, counter and speak about irrelevant stuff that does not provide solitions.
Review from Sales Dept
Really supportive and worried about your health
The good communication and relationship
Leadership team is very good and co ordination with each and everyone and every team member is very supportive and helpful
I like the new people that come into the company and the trainers
I love that everyone works together as a team and hold accountable for portion of what everyone’s goals and they come together and y
it so beautiful and i really like to have him again
Some team members are very switched on and helpful
My store manager is incompetent and lazy but my FESM is fair and hardworking.
Review from Sales Dept
Everybody in the team/region feels like family, they treat everybody with respect en aim for succes
What does the leadership team need to get better at?
they are just disgusting bruh
Better communication with employee and upper management
Understand employees are people and want to work hard but not pushed to burnout levels
Review from Sales Dept
Understanding that people are not robots. Stop taking talented people for granted. Stop expecting people's life to revolve around a job in retail.
Upper management gives very little help and support in growth opportunities, rarely visits counters, and is vast majority outside hires, so someone who's never worked the retail counter and admit they"don't do makeup so they don't know what to help with". Clueless to inner workings that turn cogs.
Listen to your artists questions and concerns, and provide genuine feedback, resources, answers etc. not some cookie cutter response that HR makes you rehearse.
Review from Sales Dept
behavior towards customers and employees, better training for store managers in interpersonal skills, teamwork. Thing about processes and try to make them more efficient. Senior managers should be more interested about stores and their equipment. For example in our store was no sink.
Review from Sales Dept
To fire everyone and hire people who care for people rather than their own title, position, and image.
Review from Sales Dept
Focus.. stop changing direction and continuous fire drills
I would like to built in developing country.
Training management at every level needs to be improved upon. Unqualified people are being placed into positions and then left without proper training and development.
Review from Sales Dept
teamwork cleaning and sales. group meetings
Review from Sales Dept
Communication at all levels
Review from Sales Dept
Training managers properly they just trow you and expect you to know everything. They put all the responsibily in you even though your not responsible for cerrain things like being understaff