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EMPLOYEE PARTICIPANTS: 2549

TOTAL RATINGS: 24868

CEO: Jeff Gennette

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Robert B. Harrison — Chief Operations Officer at Macy's

Executive Bio

Mr. Robert B. Harrison, also known as R.B., has been Chief Operations Officer of Macy's, Inc. since September 2017. Mr. Harrison served as Chief Omnichannel & Operations Officer at Macy's, Inc. since March 17, 2017 until September 2017. Mr. Harrison served as the Chief Omnichannel Officer at Macy's, Inc. from January 2013 to March 17, 2017. Mr. Harrison served as the President, Chief operating officer, Executive Vice President for omnichannel strategy, Executive Vice President for Finance - Macy's West division at Macy's, Inc. (formerly known as Federated Department Stores, Inc.) since May 2008. Mr. Harrison served as President and Chief Operating Officer of Macy's department stores - Northwest region for Macy's, Inc. from February 1, 2006 to May 2008. He served at Robinsons-May, in Los Angeles. as senior vice president and chief financial officer of its division since June 2002, as well as the senior vice president for finance of the Meier & Frank division before it was merged with Robinsons-May. Mr. Harrison started his career at the Kaufmann's division in 1986 as an accounting analyst and served in positions of increasing responsibility before becoming vice president and controller of Kaufmann's. Mr. Harrison served as Chairman of Robinsons-May in Los Angeles, since October 2004. He has been a Member of Board of Governors at GS1 US, Inc. since November 2016. Mr. Harrison holds a degree in finance from Pennsylvania State University and an MBA from the University of Pittsburgh.

Chief Operations Officer Impact on Operations Department's Culture

Robert B. Harrison holds the highest position within the Operations department at Macy's — Chief Operations Officer, and therefore has influence on the culture of the Operations department. The average employee described daily life within the Operations department as a Moderately paced and not challenging 8 hour day, stating that they are not happy with their work life balance. Employees within Macy's' Operations department are not invested in Macy's' goals, and feel as though there is not space for career growth.

Answer	Percent
Yes	43%
No	57%

Are you challenged at work?

Answer	Percent
Yes	37%
No	63%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	40%
No	60%

Are you satisfied with your work/life balance?

Answer	Percent
Positive	57%
Negative	43%

Is your work environment positive or negative?

Answer	Percent
Great	40%
Good	0%
Average	0%
Poor	0%
Horrible	60%

How would you rate the value & quality of meetings at your company?

Answer	Percent
Yes	37%
No	63%

Does your current company provide you meaningful opportunities for career advancement?

Executive Team Culture Ratings from Macy's Employees

BOTTOM

30%

Macy's' Executive Team scores in the Bottom 30%
of similar sized companies on Comparably

See Detailed Executive Team Ratings

Do you approve of the job your executive team is doing at your company?

55% Yes

Who ranks the Executive Team the highest?

Department - Finance 81/100

Department - HR 73/100

Department - Business Development 70/100

Who ranks the Executive Team the lowest?

Department - Operations 52/100

Ethnicity - Other 52/100

Tenure - 2 to 5 Years 55/100

Macy's' Executive Team at a Glance

Based on 1426 ratings, Macy's' employees are less satisfied with their Executive Team and give them a “C-” or 59/100. On average, Women provided higher ratings for their Executive Team compared to Men. Also, the Finance department thinks more highly of the Executive Team relative to the Operations department.

Macy's' Executive Team ranks in the Bottom 35% of other companies in Cincinnati, OH and Bottom 30% of other companies on Comparably that also have 10,000+ Employees.

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