MaestroQA Employee Reviews | Comparably
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MaestroQA makes omnichannel quality assurance software for modern support teams. Etsy, Mailchimp, Peloton, Zendesk, and more use MaestroQA to improve agent performance, optimize CX processes, unlock business-level insights, and enable amazing customer experiences - all while improving the metrics that matter like retention, revenue, and CSAT. read more
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EMPLOYEE
PARTICIPANTS
72
TOTAL
RATINGS
2030

MaestroQA Employee Reviews

Out of 238 MaestroQA employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping MaestroQA improve their work culture. The Engineering team, with 100% positive reviews, reports the best experience at MaestroQA compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

Transparent, down to earth, great sense of humor

Review from Customer Success Dept

Very supportive of our ambitions both inside and outside of MaestroQA!

Review from Customer Success Dept

Every member of our executive team is very involved in the details and ready to dive in to help the company succeed.

Engaged with employees not caught up in bureaucracy.

Review from Engineering Dept

Their focus on growth and development, and how they are willing to get in the weeds to help the team

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

focus on your people and take care of them

What is the best part about your compensation package?

Compensation Reviews

Great WFH stipend for new hires

Review from Customer Success Dept

Competitive salary and insurance benefits!

Review from Customer Success Dept

The Equity and the Income

Review from Engineering Dept

We evaluate compensation twice per year to make sure we are aligned to the market, and we have great compensation transparency

Review from Customer Success Dept

My base salary is competetive

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Having a visibility on compensation structure/program would be great

Review from Customer Success Dept

A clear path to getting a raise/career development

What are some of the best things about your team?

Team Reviews

My team is thoughtful, hard-working, and genuinely interested in collaborating to provide the best experience for our customers.

Review from Customer Success Dept

Everyone has each other's back and is very willing to help, every day!

Review from Customer Success Dept

We have very high hiring standards, so the team trusts each other and moves fast to deliver value to customers.

they are very sharp and I can learn from them

Review from Engineering Dept

They are just so kind, so fun, so hardworking - I learn from them constantly

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

They're friendly and welcoming but many don't have a lot of prior experience/ expertise in this area so I feel we don't have the mentorship from co=workers that could be helpful

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone is approachable and interested in working together

Review from Customer Success Dept

The supportive nature of the team!

Review from Customer Success Dept

The entire team is committed to winning and is very committed to our customers.

When we have all hands

Review from Engineering Dept

We collaborate really well together and care about each others' success. There is no "not my job" mentality

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of MaestroQA yet.
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What did you like most about the interview process?

Interviews Reviews

Got to hear various perspectives and hear the passion coming from across the organization

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of MaestroQA yet.
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What makes you most happy at work?

Outlook Reviews

My team makes me happy each week. I feel so supported by my manager

Review from Customer Success Dept

Shipping product and hearing the love from our customers!

Building things and moving forward are what I like to do

Review from Engineering Dept

I'm never bored - I am challenged everyday

Review from Customer Success Dept

Opportunity to learn new skills

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of MaestroQA yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of MaestroQA yet.
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What would you most like to see improved at your company?

Outlook Reviews

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