MaestroQA Team Employee Reviews | Comparably
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MaestroQA Claimed Company
MaestroQA makes omnichannel quality assurance software for modern support teams. Etsy, Mailchimp, Peloton, Zendesk, and more use MaestroQA to improve agent performance, optimize CX processes, unlock business-level insights, and enable amazing customer experiences - all while improving the metrics that matter like retention, revenue, and CSAT. read more
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EMPLOYEE
PARTICIPANTS
72
TOTAL
RATINGS
2030

MaestroQA Team Employee Reviews

What are some of the best things about your team?

My team is thoughtful, hard-working, and genuinely interested in collaborating to provide the best experience for our customers.

Review from Customer Success Dept

Everyone has each other's back and is very willing to help, every day!

Review from Customer Success Dept

We have very high hiring standards, so the team trusts each other and moves fast to deliver value to customers.

they are very sharp and I can learn from them

Review from Engineering Dept

They are just so kind, so fun, so hardworking - I learn from them constantly

Review from Customer Success Dept

Ben from Customer Success is the best part of my job

Review from Customer Success Dept

Passion, curiosity, growth-mindset, supportive, customer-focused

Most of my coworkers are very bright and passionate people

Review from Engineering Dept

responsible, helpful, knowledgable team mates

Review from Engineering Dept

My team is extremely hardworking, collaborative, and supportive. Everyone has a vested interest in ensuring we meet company-wide goals.

They are some of the most caring people I have met in my work-life. Interaction with my team is always amazing and energetic!

Review from Engineering Dept

Everyone is hungry to succeed in our mission

Review from Customer Success Dept

Everyone is willing to help out and support each other. No team is "more important" then the others

Maestro is very thoughtful about who joins the team resulting in a lot of great high performers and a very colaboriate work environment

Review from Customer Success Dept

Willingess to learn both in my supervisor and direct report

All of my teammates and even the wider organization are all incredibly thoughtful and intelligent people

Review from Customer Success Dept

All here to support one another, everyone contributes equally, an amazing group of individuals who excel as a group

Review from Customer Success Dept

I think my coworkers are highly motivated, and generally very highly performing

Review from Customer Success Dept

Great energy and everyone genuinely enjoys hanging out with each other

We're extremely collaborative, diverse, and friendly!

Review from Engineering Dept

What do your coworkers need to improve and how could you work together better?

They're friendly and welcoming but many don't have a lot of prior experience/ expertise in this area so I feel we don't have the mentorship from co=workers that could be helpful

Review Sentiment at MaestroQA

98
98%
2
2%

About MaestroQA's Team

A+
94/100

Where This Score Ranks MaestroQA's Team

TOP
5%

In the Top 5% of 1837 similar size companies on Comparably

TOP
5%

In the Top 5% of 571 companies in New York

2nd

2nd place versus 5 competitors rated on Comparably

MaestroQA's team score is currently ranked in the Top 5% of similar sized companies on Comparably and placed 2nd among its competitors. 99% of MaestroQA employees look forward to interacting with coworkers while 100% believe their company meetings are effective. Among the various teams at MaestroQA, the Customer Support department ranks the highest in team score.

Rate Team the Highest

  • Department - Customer Support
    +4%
  • Department - Customer Success
    +4%
  • Experience - Entry Level
    +3%

Rate Team the Lowest

  • Department - Product
    -12%
  • Ethnicity - Asian or Pacific Islander
    -5%
  • Experience - 3 to 6 Years
    -4%

How MaestroQA's Team Score is Calculated

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Results from 69 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

89
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes100%
No0%
Are your company's meetings effective?
AnswerPercent
Yes99%
No1%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes0%
No100%
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