Building and keeping relationships is as important to us as the unwavering quality of our product. read more
Great environment for learning about DIY and repair jobs, but not so great on employee care. Could also work more on communication between corporate and stores.
What's going wrong and how can it be improved?
Customers consistently complain of lack of stock, lack of assistance from employees, and price hikes on certain products.
What does the leadership team need to get better at?
From personal experience, needs a focus on respecting all employees equally, also listening to feedback and implementing said feedback.
What needs to change to make the company culture better?
New management or retraining would be a good start, possibly invest into lessons or classes to improve how managers interact with employees and communicate properly.
What did you like most about the interview process?
It was very simple, casual, and straightforward. I was offered the position I applied for and was informed of most of the job duties and the hiring process after that point.
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