Mattress Firm Outlook Employee Reviews | Comparably
Mattress Firm Claimed Company
Mattress Firm has been in the sleep industry for nearly 90 years. During that time, we've learned what it takes to become America's most trusted authority on sleep: experience and expertise. And because of that, you can rest assured our Sleep Experts™ will match you to your perfect mattress—because everyone deserves a good night's rest. read more
EMPLOYEE
PARTICIPANTS
352
TOTAL
RATINGS
2731
HR or Marketing? Claim Your Free Employer Account

Mattress Firm Outlook Employee Reviews

What makes you most happy at work?

The comradierty. Great envoirment indeed

Being able to ride the lift

When I feel like a full team member. And I love the guest relationships! I love being a sleep advocate, helping people sleep well, so they can live well. I bought in to this 100%!

Review from Sales Dept

Very little sales pressure and very little physical activity ( we rarely have to move mattresses and have a delivery system)

Making a customer a great deal

Downtime, not a stressful 8 hr grind

The money I make here.

Review from Sales Dept

Changing lives and educating customers on sleep systems

What makes me most happy is making good commission.

Helping my customers truly find a sleep sollution that fulfills their needs, and aids their aches and pains. Nothing better than a happy follow up call or a good review.

Knowing that we sell sleep solution, not just "beds".

getting to talk to all the different personalities in the office

Working with coworkers I like.

Turning a small sale into a big one

Getting faaaaat checks on pay day.

The flexibility I have with time.

Helping customers find their best fit for a bed.

Getting to help people and making them realize that we are not just sales people that were there to genuinely help them get a better nights sleep

Co-workers, going home at the end of the day.

I am most fulfilled at work when my team is highly productive and we are performing our best.

Review from HR Dept

What's going wrong and how can it be improved?

To much of forcing for the guests to buy needs to be stopped

Stores keep the lights running, don't mess up customers and store employees.

True leadership. More work/ life balance

Treat your employees with respect

Gut Management and start over

Review from Sales Dept

Local leadership has made the environment toxic.

Review from Sales Dept

Low pay for hard work and I never get 40 hours

the job is great, the hours are just very long

Review from Sales Dept

They don't value the employees despite sweet words to the contrary.

Review from Sales Dept

i would love it if i felt values and appreciated

Review from Sales Dept

What do you like best about your company?

There aren't any Outlook reviews of Mattress Firm yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

There aren't any Outlook reviews of Mattress Firm yet.
Be the first to contribute a review.

Review Sentiment at Mattress Firm

61
61%
39
39%

About Mattress Firm's Outlook

C-
60/100

Where This Score Ranks Mattress Firm's Outlook

BOTTOM
30%

In the Bottom 30% of 1607 similar size companies on Comparably

BOTTOM
25%

In the Bottom 25% of 55 companies in Houston

?

Not enough ratings to compare against competitors

Mattress Firm's Outlook is scored a C- by 534 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Mattress Firm's Outlook score helps to boost their overall culture score, due partly to the fact that the HR department’s positive scores help Outlook to be one of Mattress Firm's stronger culture attributes. Use the filters below to understand Mattress Firm employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a month ago.

Rate Outlook the Highest

  • Department - HR
    +38%
  • Experience - Entry Level
    +14%
  • Ethnicity - Caucasian
    +1%

Rate Outlook the Lowest

  • Ethnicity - Other
    -21%
  • Experience - 3 to 6 Years
    -18%
  • Ethnicity - African American/Black
    -14%

How Mattress Firm's Outlook Score is Calculated

FILTER RATINGS BY

Results from 337 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

55
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic18%
Good37%
Neutral28%
Bad8%
Terrible9%
How do your customers perceive your company?
AnswerPercent
Yes55%
No45%
Are you typically excited about going to work each day?
×
Rate your company