Mattress Firm Leadership Employee Reviews
What do you like best about the leadership team?
Transparency & company vision has intent
Easy to communicate with, any issue or questions I've had is usually fixed immediately
Their commitment to providing training and a schedule that helps their sleep experts succeed.
The best around! love them
Very team oriented and cares about your personal wellbeing
Unfortunately No collaborative and supportive efforts everyone seems to not really be on the same pagethoroughly looking into things are not to be expected to and is very disappointing.
Review from Sales Dept
Very active communication. Belief in a process.
We are all like a family.
Transparent in where we are headed, compassionate and knowing its people come first
Willing, helpful, and usually available.
Candid feedback intended to grow people and skills.
Understanding. Willing to work with scheduales
Great values and leadership make Mf special
It's like my extended family, they truly care
Review from Sales Dept
Accesible, trust worthy, they lusten to the team
Transparency and communication with promot responses
Smart and hard working people
Close like family love then
Nothing at moment , new direction has them confused
Understanding, experienced, friendly, fair, forgiving
What does the leadership team need to get better at?
Need to get better at leading. My manager is massively inexperienced and has no confidence, making dispute resolution nearly impossible. They'd rather fire the new guy than deal with the problem employee.
Review from Sales Dept
Stability and communication. Too many changes. The message doesn’t resonat
Manging people and scheduling fair.
Review from Sales Dept
Treating each other really as teammates instead of allowing favorites to accomplish their hidden agendas.
Be practical. Hire a real CEO with previous experience. Don't promote friends.
hiring and promoting based on competence/ production and not based on ethnicity, sexual orientation.
There is no leadership at all
Giving their employees a better work life balance.
Making decisions and sticking to them. Stop whiplash and making decisions with no data.
Actually working instead of justifying there jobs with meetings that are pointless
Everything because nothing was professional
Giving us a slice of the pie.
Unselfish and consistent training that benefits both parties
Be more human and not treat us like we stink
Honesty, transparency, empowerment, and creating a psychologically safe environment.
Long hours for Retail front line workers and it seems every year the company takes away pay incentives and benefits. This last year was a record year for the company even during the Covid-19 Pandemic. Staff was a minimum for less pay. Corporate leadership all got bonuses when retail lost benefits
Review from Sales Dept
The executive team displayed a lack of decision making and lack of care for their employees. During COVID-19, the company made maximum effort to limit financial damage and minimized employee care. Throughout the years I worked with the company, I had witnessed and experienced toxic leadership
Review from Sales Dept
Oversight of frontline management. VPs are not as involved as they should be to oversee the engagement of the rank and file employees.
Review from Sales Dept
Listening to their employees and being nice people
Review from Sales Dept
My DM seemed bothered whenever Id reach out for support and didnt seem to know a lot.