Mattress Firm Culture | Comparably
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Mattress Firm has been in the sleep industry for nearly 90 years. During that time, we've learned what it takes to become America's most trusted authority on sleep: experience and expertise. And because of that, you can rest assured our Sleep Experts™ will match you to your perfect mattress—because everyone deserves a good night's rest. read more
EMPLOYEE
PARTICIPANTS
352
TOTAL
RATINGS
2731

Mattress Firm Company Culture

Mattress Firm Culture

This score is derived from employee ratings & reviews
2.7/5
Mattress Firm's Overall Culture is rated D

Top Rated Culture Dimensions

Mattress Firm CEO

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
 Mattress Firm's CEO
57 /100

Diversity at Mattress Firm

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Mattress Firm have rated Compensation, Happiness, and Perks And Benefits as the highest categories they have scored

Women at Mattress Firm

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Mattress Firm have rated Team, Retention, and Outlook as the highest categories they have scored

Mattress Firm eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-15

Mattress Firm employees are -15% more likely to recommend Mattress Firm as a great place to work

35%Promoters
15%Passives
50%Detractors

Working at Mattress Firm

Working at Mattress Firm is rated below average by 352 employees, across various culture dimensions. Mattress Firm employees rate eNPS highest among all categories, and think that Environment and Professional Development have the most room for improvement, putting Mattress Firm’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Houston. See below in detail how working at Mattress Firm was rated by employees.

Overall Company Culture at Mattress Firm

D

Overall Company Culture at Mattress Firm is rated D

Last updated 25 days ago

Bottom
20%

Mattress Firm ranks in the Bottom 20% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 352 Employees

View Results
0
20
40
60
80
100
HR
95
HR95
Sales
48
Sales48

Mattress Firm Employee Reviews

Out of 303 Mattress Firm employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Mattress Firm improve their work culture.

61%
39%
Positive Reviews61%
Constructive Feedback39%

Positive Reviews From Mattress Firm Employees

  • What did you like most about the interview process?
    Fun, not too difficult and fair
  • What makes you most happy at work?
    The comradierty. Great envoirment indeed
  • What is most positive about the culture and environment at your company?
    Family feeling. Alot of Long tenure employees

Constructive Feedback From Mattress Firm Employees

  • What needs to change to make the company culture better?
    Authoritative, decisive leadership at the manager level... and at the regional manager level. Both are weak leaders who see no benefit in a well-trained workforce.
  • What do your coworkers need to improve and how could you work together better?
    We need decisive leadership that's dedicated to treating and training everyone equally.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I've not been offered any other options but a paycheck. There are other things?

Mattress Firm Company Information

Mattress Firm Company Overview

Mattress Firm has been in the sleep industry for nearly 90 years. During that time, we've learned what it takes to become America's most trusted authority on sleep: experience and expertise. And because of that, you can rest assured our Sleep Experts™ will match you to your perfect mattress—because everyone deserves a good night's rest.

Mattress Firm Mission, Vision & Values

Mattress Firm Mission Statement

Make it easy to get a great night's sleep by offering the best products and and an exceptional customer experience

Mattress Firm Vision Statement

Become America's most trusted authority on sleep

Mattress Firm Values

  • Customer First
  • Integrity Always
  • Teams Win
  • Results Matter
  • Data Driven
  • Give Back
  • Promote Inclusion

Sustainability and Corporate Social Responsibility at Mattress Firm

At Mattress Firm, we value our customers and communities, and we are committed to helping foster children. Mattress Firm Foster Kids, through the Ticket to Dream Foundation, a recognized 501(c)3 non-profit, was launched in December 2015 to make a positive impact in the lives of thousands of foster children in need. Through in-kind collection drives at participating stores and year-round, nationwide fundraising at all stores, Mattress Firm is able to provide thousands of foster children with clothes, shoes, school supplies, holiday gifts, and access to extracurricular activities, such as summer camp, sports and music lessons.

In 2017, Mattress Firm collected 508,244 essential items and $450,000 through in-store fundraising to donate to more than 200 foster care partners across 43 states. In addition, over $1 million was raised through annual campaigns.

Headquarter10201 S. Main Street
Houston, TX 77025
United States of America
Websitewww.mattressfirm.com/
Founding Date1986
Tel866-942-3551
Company StatusPrivate
Jobswww.mattressfirm.com/careers
Social Sites
  • Culture Video

Mattress Firm Employees

Mattress Firm has 8500 employees. 352 employees at Mattress Firm have reviewed Mattress Firm across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 25 days ago.

Overall, the 352 Mattress Firm employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Mattress Firm are mostly dissatisfied with their total compensation at Mattress Firm, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Mattress Firm are not very pleased with their team. 352 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Mattress Firm are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Mattress Firm believe the environment at Mattress Firm is positive. Most Participants believe the pace of work at Mattress Firm is moderate. About 31% of the employees at Mattress Firm work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Mattress Firm are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Mattress Firm employees generally work 9.9 hrs a day
Work Hours
A Day in the Life
Employees at Mattress Firm report the work pace is moderate
Work Pace
A Day in the Life
70% of Mattress Firm employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Mattress Firm employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
60% of Mattress Firm employees call their work environment positive
Environment

Joining Mattress Firm - Employee Onboarding

The prevailing opinion from employees about joining Mattress Firm is that the company was somewhat prepared on their first day. Mattress Firm employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Mattress Firm KPIs and OKRs

Employees’ understanding of Mattress Firm's KPIs and OKRs is essential for its success. Out of 3 Mattress Firm employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes33%
No67%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Mattress Firm CEO & Leadership

Mattress Firm CEO

 Mattress Firm's CEO
57 /100

is generally unpopular with Mattress Firm employees, but ranks especially low with employees with the company for 1 to 2 Years, and by Hispanic or Latino employees and employees with 3 to 6 Years experience. However, employees in the HR department have a slightly more favorable view of the CEO.

Mattress Firm Leadership

The Mattress Firm Executive Team is rated a “C-”

  • Nathan Bruno Chief Growth Officer

    Nathan Bruno serves as the Chief Of Staff & EVP of Business Development of Mattress Firm. Nathan started at Mattress... read more

  • Larry Fultz Chief Human Capital Officer

    Larry Fultz serves as the Chief Human Capital Officer of Mattress Firm.

  • Kindel Elam Executive Vice President and General Counsel

    Kindel Elam serves as the Executive Vice President and General Counsel of Mattress Firm.

  • Ramin Eivaz Chief Marketing Officer

    Ramin Eivaz serves as the Chief Marketing Officer of Mattress Firm.

  • Randy Carlin Chief Real Estate Officer

    Randy Carlin serves as the Chief Real Estate Officer of Mattress Firm.

  • Jon Sider Chief Information Officer

    Jon Sider serves as the Chief Information Officer of Mattress Firm.

  • Gary Cary Chief Retail Officer

    Gary Cary serves as the Chief Retail Officer of Mattress Firm.

  • Mike Dzura Divisional President, Sales

    Mike Dzura serves as the Divisional President, Sales of Mattress Firm.

  • Philip Busker Chief Merchandising Officer

    Philip Busker serves as the Chief Merchandising Officer of Mattress Firm.

Mattress Firm Salaries

How much does Mattress Firm pay?

How much do people at Mattress Firm get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Mattress Firm is $129,434, or $62 per hour, while the estimated median salary is $141,184, or $67 per hour.

At Mattress Firm, the highest paid job is a Director of Sales at $220,361 annually and the lowest is a CS Rep at $46,693 annually. Average Mattress Firm salaries by department include: Design at $101,108, HR at $116,495, Admin at $60,153, and Legal at $184,503. Half of Mattress Firm salaries are above $141,184.

142 employees at Mattress Firm rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 427 ratings) while 138 employees at Mattress Firm rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 138 ratings).

Salaries contributed from Mattress Firm employees include job titles like Director of Product and Sales Manager. Comparably data has a total of 0 salary records from Mattress Firm employees.

Last updated months ago.

1st Percentile
$76k
$76k1st Percentile
17th Percentile
$108k
$108k17th Percentile
33rd Percentile
$133k
$133k33rd Percentile
50th Percentile
$180k
$180k50th Percentile
67th Percentile
$225k
$225k67th Percentile
83rd Percentile
$261k
$261k83rd Percentile
100th Percentile
$273k
$273k100th Percentile
$129,434*
Average Compensation
$141,184*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Mattress Firm Salaries by Department

Explore Mattress Firm Salaries

Diversity & Inclusion at Mattress Firm

Diverse employees at Mattress Firm score the company 48/100 across various culture categories, placing Mattress Firm in the Bottom 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Mattress Firm across various culture dimensions.

The Diversity, Equity & Inclusion Council is comprised of over 100 employees from different backgrounds, ethnicities, geographies and roles within the company, and is open to all Mattress Firm employees. The Council meets monthly and provides a forum for our team members to communicate and to develop initiatives that focus on promoting inclusion, one of our Core Values. ,,The Council has declared its purpose and an action-oriented approach to serving both our employees and communities with the following mission statement: ,,The Diversity, Equity & Inclusion Council of Mattress Firm will promote the cultivation of an inclusive work environment that embraces and celebrates all individuals, diverse backgrounds and unique perspectives, supporting the attraction, development and retention of top talent that is reflective of, and resonates with, the communities served by the company. ,,Current Employee Resource Groups:,Champions of Racial Equity (CORE),Women's ERG

Ranked Culture the Highest

Women 53/100
Department - Sales
Men 74/100
Tenure - 2 to 5 Years
Diverse Employees 47/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men 43/100
Department - Sales
Diverse Employees N/A/100

Mattress Firm Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Unique Office Space

Mattress Firm PTO

Mattress Firm's PTO and Vacation policy typically gives 20-30 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Mattress Firm Careers

Mattress Firm Jobs

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Let Mattress Firm Know You Want To Work There

Overview of Candidates Interested in Mattress Firm on Comparably

Candidates By Department

Sales
84%
All Industries
11%
IT
5%

Candidates By Location

New York City
5%
Tampa
5%
Albany
5%
Colorado Springs
5%
Los Angeles
5%
Other
74%

Frequently Asked Questions regarding Mattress Firm

What is Mattress Firm address?

Mattress Firm location is at 10201 S. Main Street

What is Mattress Firm eNPS?

The eNPS for Mattress Firm is -15

What is the salary for Corporate Counsel in Mattress Firm?

Corporate Counsel average salary in the US is 189k

What are the salaries in the Business Development in Mattress Firm?

The average salaries for Business Development in Mattress Firm is 141k

How many employees work in Mattress Firm?

Mattress Firm has 8500 employees

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