Mattress Firm Employee Reviews
Out of 303 Mattress Firm employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Mattress Firm improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Mattress Firm compared to all other departments at the company. The Sales team offered the most constructive feedback, with 42% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Transparency & company vision has intent
Easy to communicate with, any issue or questions I've had is usually fixed immediately
Their commitment to providing training and a schedule that helps their sleep experts succeed.
The best around! love them
Very team oriented and cares about your personal wellbeing
What is the best part about your compensation package?
We have a safety net as sleep experts/sales individuals. We get 1.5 x minimum wage no matter what we sell or do along with UNCAPPED commissions. You keep every piece of every sale no matter how much you make.
Honestly, not much anymore I’m afra
Retirement plan is a really good perk
Good comission percentages and pay structure.
Retirement 401k with company matching even for part time employees
What are some of the best things about your team?
We all work together to make life easier for each other while committing to Mattress Firms values.
I generally liked my Coworkers
The fact that we can learn together, we all have different aspects of life and ideas and perceptions, and we get to bring them all together
The majority are good, honest, hardworking people.
Review from Sales Dept
Literally only the coworkers, easy to get along with and team players
What is most positive about the culture and environment at your company?
Family feeling. Alot of Long tenure employees
Being able to talk to my supervisors , they come across like Co workers and not so much like a "boss"
Everyone, including employees in other stores, support one another.
They tried to keep things upbeat. There wasn’t negativity ever allowed, which can also be its own negativ
The fact that they hire people of any background or ethnicity
What did you like most about the interview process?
Fun, not too difficult and fair
It was quick and decisive.
Review from Sales Dept
Never had an issue with the interview process
Easy to apply and easy to interview.
It was a very uncomfortable experience that I learned from
What makes you most happy at work?
The comradierty. Great envoirment indeed
Being able to ride the lift
When I feel like a full team member. And I love the guest relationships! I love being a sleep advocate, helping people sleep well, so they can live well. I bought in to this 100%!
Review from Sales Dept
Very little sales pressure and very little physical activity ( we rarely have to move mattresses and have a delivery system)
Making a customer a great deal
What do you like best about your company?
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