D-
57/100
Mattress Firm Claimed Company
Mattress Firm has been in the sleep industry for nearly 90 years. During that time, we've learned what it takes to become America's most trusted authority on sleep: experience and expertise. And because of that, you can rest assured our Sleep Experts™ will match you to your perfect mattress—because everyone deserves a good night's rest. read more
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Mattress Firm Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Family feeling. Alot of Long tenure employees
Being able to talk to my supervisors , they come across like Co workers and not so much like a "boss"
Everyone, including employees in other stores, support one another.
They tried to keep things upbeat. There wasn’t negativity ever allowed, which can also be its own negativ
The fact that they hire people of any background or ethnicity
Helping people sleep well, so they live well
The current values that the company has enacted have made it more like being with family
My team, some of the customers,
Everything we do is positive
Everyone is there to make money. And help each other obtain that goal!
There is a true urge to help grow you partner.
We want everyone to win.
People genuinely try to help each other
Mattress Firm is committed to taking care of its employees. I have seen so much generosity in my time here. Genuine care for each other and our customers is a strong part of our company culture.
Review from HR Dept
Supportive and driven. All about great talent and great customer service.
Review from HR Dept
I like the independence on some products to negotiate the sales price to help the guest achieve the desired sleep solution. Often work alone so individuals can be responsible for their own success.
Review from Sales Dept
The coworkers that care make it worthwhile, we learn from each other
Review from Sales Dept
It’s no discrimination workforce you come as you are as long as you’re ready to learn and work everyone is there the support each other
Review from Sales Dept
people usually work together, at times there are underhanded associates that steal sales, but overall everyone is fine
Review from Sales Dept
We are a company that stands behind our name and truly take care of our guests. We honor our commitment to great value and service.
Review from Sales Dept
What needs to change to make the company culture better?
Authoritative, decisive leadership at the manager level... and at the regional manager level. Both are weak leaders who see no benefit in a well-trained workforce.
Review from Sales Dept
Get rid of the local and divisional managers
Understand the word diversity it doesn't mean flip the entire opposite direction. Fire a bunch of these people who've been here 10 years and it's the only job they've ever had and now their in charge. Power trips with no overt sight.
Review from Sales Dept
Replace the HR group with competent team
More in person meetings to attend
Get more woman in leadership and work on safety.
Take work life balance seriously.
I think it is beyond saving
HR and DM were pretty awful, not sire how they pick leadership but it needs to improve.
change ceo and get rid of 50% of your district managers and also area managers that are only out for themselves and foster negative environment so can manipulate people and promote mediocre managers
Review from Sales Dept
A leadership team that actually cares
Review from Sales Dept
Better leadership. Strides have been made toward work/life balance but still needs improvement.
Review from Sales Dept
There is literally no work life balance. At all. None. You're at the store from 9:30-9pm usually, and you get zero breaks, and often you're alone not only for the day, but for the whole week. So you are literally just. Abandoned.
Review from Sales Dept
More things to do and work on during slow times.
Review from Sales Dept
We need more events, that are for families.
Review from Sales Dept
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