Mattress Firm – Customer service, in my case, has been horrible. I have waited for well over 7 weeks for a refund on a mattress I chose not to take delivery of.

Mattress Firm has been in the sleep industry for nearly 90 years. During that time, we've learned what it takes to become America's most trusted authority on sleep: experience and expertise. And because of that, you can rest assured our Sleep Experts™ will match you to your perfect mattress—because everyone deserves a good night's rest. read more

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Customer service, in my case, has been horrible. I have waited for well over 7 weeks for a refund on a mattress I chose not to take delivery of.

Other Employee Reviews for Mattress Firm

What is the best part about your compensation package?

Ability to make commission and bonus
Compensation review from Sales Dept

Briefly describe your overall experience at your company

A little slow but overall a great company for the market that is out there.
Review from Sales Dept

What does the leadership team need to get better at?

Go back to valuing employees and customers
Leadership review from Sales Dept

Briefly describe your overall experience at your company

some days i hate it - mostly its just ok tho
Review from Sales Dept

Briefly describe your overall experience at your company

Great place to build a career!
Review from HR Dept

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Mattress Firm – Customer service, in my case, has been horrible. I have waited for well over 7 weeks for a refund on a mattress I chose not to take delivery of.

Customer service, in my case, has been horrible. I have waited for well over 7 weeks for a refund on a mattress I chose not to take delivery of.

Other Employee Reviews for Mattress Firm

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