Mattress Firm Claimed Company
Mattress Firm has been in the sleep industry for nearly 90 years. During that time, we've learned what it takes to become America's most trusted authority on sleep: experience and expertise. And because of that, you can rest assured our Sleep Experts™ will match you to your perfect mattress—because everyone deserves a good night's rest. read more
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It was quick and decisive.
What do your coworkers need to improve and how could you work together better?
We need decisive leadership that's dedicated to treating and training everyone equally.
Why do you feel undervalued and what would make you feel better about your compensation?
I've not been offered any other options but a paycheck. There are other things?
What needs to change to make the company culture better?
Authoritative, decisive leadership at the manager level... and at the regional manager level. Both are weak leaders who see no benefit in a well-trained workforce.
What does the leadership team need to get better at?
Need to get better at leading. My manager is massively inexperienced and has no confidence, making dispute resolution nearly impossible. They'd rather fire the new guy than deal with the problem employee.
What makes you most happy at work?
When I feel like a full team member. And I love the guest relationships! I love being a sleep advocate, helping people sleep well, so they can live well. I bought in to this 100%!
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