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Anonymously Rate Your Experience & Make Work BetterMedAssist employees are -100% more likely to recommend MedAssist as a great place to work
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Working at MedAssist is rated below average by 4 employees, across various culture dimensions. MedAssist employees rate Environment highest among all categories, and think that CEO Rating and eNPS have the most room for improvement, putting MedAssist’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Lexington, KY. See below in detail how working at MedAssist was rated by employees.
Overall Company Culture at MedAssist is rated D
Last updated months ago
MedAssist ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 20 MedAssist employee reviews, 24% were positive. The remaining 76% were constructive reviews with the goal of helping MedAssist improve their work culture.
| Positive Reviews | 24% |
|---|---|
| Constructive Feedback | 76% |
What is most positive about the culture and environment at your company?The coworkers, nothing else positive.
What are some of the best things about your team?The coworkers is what keeps people there.
What are some of the best things about your team?Some of my co-workers are hardworking with good work ethics.
What would you improve about your company's interview process?Actually be trained to properly interview
What's going wrong and how can it be improved?The whole company needs overhauled. They need to know how to treat their employees
Why do you feel undervalued and what would make you feel better about your compensation?All they care about is having bodies to do their grunt work. They need to match pay to similar companies and not expect everyone to kill themselves to make a dollar.
Next generation cloud-based technology
Your purpose and mission become our purpose and mission. Balancing empathy with principles of strong fiscal stewardship, MedAssist team members are positioned to support your organization in achieving a stronger financial position and igniting patient loyalty.The majority of our team members are on site, part of your community, and empowered to serve in various roles throughout the patient journey.
| Headquarter | 1661 Lyndon Farm Court Louisville, KY 40223 United States of America |
|---|---|
| Website | medassistsolutions.com/ |
| Founding Date | 2000 |
| Tel | 502-499-0855 |
4 employees at MedAssist have reviewed MedAssist across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4 MedAssist employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at MedAssist are not very pleased with their total compensation at MedAssist, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at MedAssist are mostly dissatisfied with their team. 4 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at MedAssist are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at MedAssist believe the environment at MedAssist is negative. Most Participants believe the pace of work at MedAssist is extremely fast. About 75% of the employees at MedAssist work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.
Overall, the employees at MedAssist are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Lexington, KY about their company is that it was very prepared on their first day. Lexington, KY employees concluded that their overall onboarding experience was positive. 60% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no MedAssist employees have provided insight into whether or not they clearly understand MedAssist's KPIs and OKRs.
Venkat’s approval rate is lower compared to CEOs at similar sized companies, putting Venkat in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Lexington, KY. Venkat Raman’s employees rank MedAssist in the Bottom 35% for Environment, in the Bottom 35% for Manager, and in the Bottom 35% for Perks And Benefits.
The MedAssist Executive Team is rated a “D+” and led by CEO Venkat Raman, Senior Vice President and General Counsel Derek Kung, and Vice President, Client Development Daniel Hess
Venkat Raman CEO / President
Venkat Raman serves as the CEO / President of MedAssist.
Derek Kung Senior Vice President and General Counsel
Derek Kung serves as the Senior Vice President and General Counsel of MedAssist, a Firstsource company. Derek started at... read more
Daniel Hess Vice President, Client Development
Daniel Hess serves as the Vice President, Client Development of MedAssist, a Firstsource company. Daniel started at... read more
Nathan Allen Regional Vice President
Nathan Allen serves as the Regional Vice President of MedAssist, a Firstsource company. Nathan started at MedAssist, a... read more
Rachel Savage Regional Vice President
Rachel Savage serves as the Regional Vice President of MedAssist, a Firstsource company. Rachel started at MedAssist, a... read more
Richard Castlen AVP Operational Analysis and Analytic Reporting
Richard Castlen serves as the AVP Operational Analysis and Analytic Reporting of MedAssist.
Elizabeth Staas National Vice President, Business Development
Elizabeth Staas serves as the National Vice President, Business Development of MedAssist, a Firstsource company.... read more
Jean Hansen Vice President Client Relations & Sales Support
Jean Hansen serves as the Vice President Client Relations & Sales Support of MedAssist.
Bart Shea Vice President, Cleint Development - West
Bart Shea serves as the Vice President, Cleint Development - West of MedAssist.
How much do people at MedAssist get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MedAssist is $118,041, or $56 per hour, while the estimated median salary is $115,585, or $55 per hour.
At MedAssist, the highest paid job is a Director of Sales at $207,915 annually and the lowest is an Admin Assistant at $46,543 annually. Average MedAssist salaries by department include: Operations at $92,313, Finance at $83,170, HR at $111,264, and Design at $116,881. Half of MedAssist salaries are above $115,585.
4 employees at MedAssist rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 13 ratings) while 4 employees at MedAssist rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $170k | $170k | 50th Percentile |
67th Percentile $225k | $225k | 67th Percentile |
83rd Percentile $243k | $243k | 83rd Percentile |
100th Percentile $286k | $286k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at MedAssist across various culture dimensions.
MedAssist's PTO and Vacation policy typically gives 0-10 days off a year. MedAssist's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

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What is MedAssist address?
MedAssist location is at 1661 Lyndon Farm Court
Who is the CEO of MedAssist?
MedAssist CEO is Venkat Raman, their score by employees is 45
What is MedAssist eNPS?
The eNPS for MedAssist is -100
What is the salary for Admin Assistant in MedAssist?
Admin Assistant average salary in the US is 47k
What are the salaries in the Engineering in MedAssist?
The average salaries for Engineering in MedAssist is 134k