Mercy Hospital Employee Reviews
Out of 475 Mercy Hospital employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Mercy Hospital improve their work culture. The Finance team, with 86% positive reviews, reports the best experience at Mercy Hospital compared to all other departments at the company. The HR team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 20 days ago
Bad leadership, HR is on the company side not the employees.
Review from Customer Support Dept
What do you like best about the leadership team?
They genuinely listen and want you to be happy at mercy for a long time
Posted 20 days ago
Wonderful people who listen and treat you with respect.
They're open to hearing what the employees have to say
Helping the team out when needed
Not sure about them yet. It seems a bit off ministry for a non-profit hospital to compensate c-suite employees with more than 500k, especially millions.
What does the leadership team need to get better at?
Communication Direct communication from the administration to hospital department employees. Vague wording via managers deliberately reflects a lack of care.
Initiate direct communication with hospital employees. If hospital departments are measured on productivity, then administration must share their productivity objectively. Non-clinical administration should not outnumber clinical administration.
Everything they are awful they use you until your wore out and then fire you
Communicate better with their employees
Review from Customer Support Dept
communication and transparency, being honest and fair to all
Review from Operations Dept
What is the best part about your compensation package?
Great care and even better physicians
Posted 20 days ago
The heakth insurance, though I no longer am employed there.
The 401k and bonus plus pay is fair.
Good medical benefits and fair cost to receive
Health care benefits are great
Why do you feel undervalued and what would make you feel better about your compensation?
Working understaffed for an entire year is exhausting. I want direct communication with the administration about the hospital hiring freeze. I know the hospital needs more support based on everyday experiences, but the administration determines if the department can hire more staff.
Again it's PTO time and not very good insurance plans. This is compared to other jobs I've held in this field.
Benefits were subpar. Nondirectors / nonclinical have to use PTO for any holidays.
I believe all employees under leadership level need to be paid more money.
A raise would be nice and stop lying about being topped out. I get emails offering me jobs at Mercy for $10 per hour more
What are some of the best things about your team?
When I was employed there, I truly enjoyed the team. We looked out for one another, and had great teamwork.
Everyone works well together. We have more people willing to help you.
Smart innovative knowledgeable creative thinkers
We are only told what they want us to know and my opinion does not matter
Review from Operations Dept
Cordial to each other some better than others
What do your coworkers need to improve and how could you work together better?
Better training and less turnover
Better training. New leadership. Better work flow
Most people don't have good work ethic and only give 20% from what I see and I believe that's due to having no reason to improve because no matter how much they give...they will never have any consequences for poor work ethic and attendance.
communication talk to each other not about each other
Focus more on work and less on unrelated topics
Review from Operations Dept
What is most positive about the culture and environment at your company?
The most positive is the people that we work with and support of our manager.
They try to have good public image
Review from Customer Support Dept
Hard to say right now
The Caring Staff. The Management is somewhat suspect.
every one commute helping each other when needed help
What needs to change to make the company culture better?
Adequate staffing, improved communication, and not through management
Diversity, and team building. Instead of running to put a coworker down help them. This is a catholic hospital and my coworkers cuss like sailors.
Revamp leadership to executives with integrity
Better pay/benefits. Better training. Management needs training. More focus on patient care and less on collecting money.
Review from HR Dept
Better management who actually knows whats going on.
What did you like most about the interview process?
D d d d d
I liked that I finally got an interview.
The people at forst but they pit on an act.
Nothing really. It was a waste of time. I was already more then qualified
Nothing. It is the same old hurry up and wait game.
What would you improve about your company's interview process?
Be honest to nurses about high patient loads of high acuity patients
Review from Operations Dept
Way too easy. Fix it
Review from Operations Dept
There seems to be a communication breakdown between the individual departments knowing specific people who have applied for positions but applications not being sent to them.
Review from Finance Dept
What makes you most happy at work?
Having a realistic assignment and clear expectations with excellent communication regarding changes.
My team and helping our patients relieve their pain. Giving them a better quality of life
being able to help someone everyday
Review from Operations Dept
Going home at the end of the work day
patient and peer interaction make e happy.
Review from Operations Dept
What's going wrong and how can it be improved?
Starts with the leader, staffing, and acuity
Mercy has changed. It's not about the patient anymore. It's about the money.
Manager. Work flow. Back stabbing
Keep nurse to patient ratio at 5 to 1 at most. Lower ratio with high acquire patients.
Review from Operations Dept
It can be improved by transferring staff in eliminated positions into another position. Rather than firing them. This happens too frequently and Mercy is not a stable place to work. Stop the Firing Squad.
Review from Admin Dept
What would you most like to see improved at your company?
keeping every body on time to get the job done on time.
They grossly under compensate us compared to the market
The amount of money that we are paid for our services