MessageBird Culture | Comparably
HR or Marketing?Claim Your Free Employer Account
MessageBird Claimed Company
MessageBird’s mission is to create a world where communicating with a business is as easy as talking with a friend. We power communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. read more
EMPLOYEE
PARTICIPANTS
22
TOTAL
RATINGS
180

MessageBird Company Culture

MessageBird Culture

This score is derived from employee ratings & reviews
2.4/5
MessageBird's Overall Culture is rated D-

Top Rated Culture Dimensions

MessageBird CEO

Bottom 5%Bottom 5% of Similar Size Companies
Robert Vis MessageBird's CEO
Robert Vis
42 /100

Diversity at MessageBird

Women at MessageBird

MessageBird eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies

Recommend to a Friend?

-27

MessageBird employees are -27% more likely to recommend MessageBird as a great place to work

31%Promoters
11%Passives
58%Detractors

Working at MessageBird

Working at MessageBird is rated below average by 22 employees, across various culture dimensions. MessageBird employees rate Office Culture highest among all categories, and think that Perks And Benefits and Environment have the most room for improvement, putting MessageBird’s culture in the Bottom 10% compared to similar sized companies on Comparably. See below in detail how working at MessageBird was rated by employees.

Overall Company Culture at MessageBird

D-

Overall Company Culture at MessageBird is rated D-

Last updated months ago

Bottom
10%

MessageBird ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 22 Employees

View Results
0
20
40
60
80
100
Engineering
54
Engineering54

MessageBird Employee Reviews

Out of 3 MessageBird employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping MessageBird improve their work culture.

50%
50%
Positive Reviews50%
Constructive Feedback50%

Positive Reviews From MessageBird Employees

  • What are some of the best things about your team?
    Collaboration, An attitude of always trying to find a solution, honesty, connection

Constructive Feedback From MessageBird Employees

  • What does the leadership team need to get better at?
    Clarity, Transparency, Empathy, and general leadership skills

MessageBird Company Information

MessageBird Company Overview

MessageBird’s mission is to create a world where communicating with a business is as easy as talking with a friend. We power communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology.

MessageBird was founded in 2011 and its current CEO is Robert Vis. Since its inception 15 years ago, MessageBird has grown to 550 employees.

MessageBird Mission, Vision & Values

MessageBird Mission Statement

To build a world where communicating with a business is as easy and natural as talking to a friend.

MessageBird Vision Statement

MessageBird is building the platform for the future of communications, a platform that enables businesses to communicate with consumers in any part of the world in the same way they do with friends and family - via their favourite communications channels, on their own time-frames and with all the context of previous conversations.

MessageBird Values

  • We’re customer geeks
  • Roll up your sleeves and take a look under the hood
  • We’re all owners
  • We move at 200 miles an hour and “get shit done”
  • We talk to each other like we talk to our friends
  • Ignore the noise, stay laser focused on the job

Sustainability and Corporate Social Responsibility at MessageBird

Our commitment to doing good:
- https://messagebird.org/ MessageBird recently launched our $10M NGO fund to support social impact and humanitarian efforts across the globe.
- INBOX FOR GOOD: Fast, reliable, and helpful communication is more important than ever in times of crisis. That’s why we’re providing free and unlimited access to MessageBird Inbox for non-profits and healthcare organizations to connect people with the aid and resources they need. Free communication tools for humanitarian organizations. Share critical information, organize relief efforts, and keep communities safe and informed in times of need.
"In the past, we would be lucky to send 1M messages in 4-5 hours. With MessageBird, we send 1 M messages in 10 minutes. Every second counts, MessageBird is literally saving lives." Frank Hoen, Founder, Amber Alert

HeadquarterTrompenburgstraat 2C
1079 TX
Netherlands
Websitewww.messagebird.com
Founding Date2011
Company StatusPrivate
Jobswww.messagebird.com/careers/
Social Sites

MessageBird Competitors

MessageBird competitors include Talkdesk, Bandwidth.com, Telnyx, and Twilio Inc.. MessageBird ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how MessageBird compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Talkdesk's Logo
    Talkdesk
    4.6/5
  2. #2
    Bandwidth.com's Logo
    Bandwidth.com
    4.5/5
  3. #3
    Telnyx's Logo
    Telnyx
    4.2/5
  4. #4
    Twilio Inc. Logo
    Twilio Inc.
    4.1/5
  5. #5
    MessageBird's Logo
    MessageBird
    2.4/5
  • WhatsApp, SMS, Email, Instagram, Google, Messenger, WeChat, Line and more... all in one place! Our platform connects you to your customers through the world's most popular messaging channels, and allows you to navigate from a 360-degree customer profile to a single conversation view. It gives you all the context you need to have seamless, personalized conversations with your customers — where they want, when they want and how they want. Start communicating with your customer on their preferred channels today!
  • In this video, our Founder & CEO, Robert Vis, talks about our mission to make every interaction a customer has with a business feel as easy and natural as talking to a friend. He talks about this, as well as our commitment to our customers and their success and how we help them navigate what’s ahead in omnichannel, conversational marketing, and customer experience.

MessageBird Employees

MessageBird has 550 employees. 22 employees at MessageBird have reviewed MessageBird across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 22 MessageBird employees give their leadership a grade of D-, or Bottom 10% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at MessageBird are mostly dissatisfied with their total compensation at MessageBird, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at MessageBird are generally satisfied with their team. 22 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at MessageBird are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at MessageBird believe the environment at MessageBird is negative. Most Participants believe the pace of work at MessageBird is bureaucratic. About 57% of the employees at MessageBird work 8 hours or less, while 29% of them have an extremely long day - longer than twelve hours.

Overall, the employees at MessageBird are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining MessageBird - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

MessageBird KPIs and OKRs

At this moment no MessageBird employees have provided insight into whether or not they clearly understand MessageBird's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

MessageBird CEO & Leadership

MessageBird CEO - Robert Vis

Robert Vis MessageBird's CEO
42 /100

MessageBird’s CEO Robert Vis started in this role in 2011. Robert’s approval rate is lower compared to CEOs at similar sized companies, putting Robert in the Bottom 5% of all CEOs of similar-sized companies on Comparably. Robert Vis’s employees rank MessageBird in the Bottom 40% for Office Culture, in the Bottom 30% for Meetings, and in the Bottom 30% for Team. When compared to MessageBird’s competitors, Robert Vis ranks below both Twilio Inc. CEO Jeff Lawson and Bandwidth.com CEO David Morken.

MessageBird Leadership

The MessageBird Executive Team is rated a “D” and led by CEO Robert Vis and Vice President of Global Communications Kay Kinton

  • Robert Vis  CEO / President

    Robert Vis CEO / President

    Robert Vis founded MessageBird in 2011 with the vision of making "Communicating with a business feel as easy and natural... read more

  • Kay Kinton Vice President of Global Communications

    Kay Kinton serves as the Vice President of Global Communications of MessageBird. Kay currently resides in the Greater... read more

MessageBird Salaries

How much does MessageBird pay?

How much do people at MessageBird get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MessageBird is $111,883, or $53 per hour, while the estimated median salary is $111,613, or $53 per hour.

At MessageBird, the highest paid job is a General Counsel at $220,139 annually and the lowest is a CS Rep at $45,403 annually. Average MessageBird salaries by department include: Product at $146,715, Design at $99,384, Admin at $54,216, and Sales at $133,908. Half of MessageBird salaries are above $111,613.

9 employees at MessageBird rank their Compensation in the Bottom 10% of similar sized companies (based on 25 ratings) while 8 employees at MessageBird rank their Perks And Benefits in the Bottom 5% of similar sized companies (based on 8 ratings).

Last updated months ago.

1st Percentile
$66k
$66k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$111k
$111k33rd Percentile
50th Percentile
$161k
$161k50th Percentile
67th Percentile
$207k
$207k67th Percentile
83rd Percentile
$262k
$262k83rd Percentile
100th Percentile
$267k
$267k100th Percentile
$111,883*
Average Compensation
$111,613*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

MessageBird Salaries by Department

Explore MessageBird Salaries

Diversity & Inclusion at MessageBird

The Diversity score provides insights into how diverse employees feel and rate their work experience at MessageBird across various culture dimensions.

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

Ranked Culture the Highest

Women N/A/100
Men 54/100
Department - Engineering
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

MessageBird Perks & Benefits

Remote-friendly environment Generous stock options for all Birds Opportunity to work abroad according to our internal policies Flexible working arrangements Home office set-up budget State-of-the-art work gear Contribution towards your utility costs The occasional company-wide and team events Learn from hundreds of the best minds in the business Collaborate with diverse colleagues from over 55 countries (and counting)

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

MessageBird PTO

MessageBird PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

MessageBird Careers

MessageBird Jobs

Search

No Recent Jobs found for MessageBird on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Let MessageBird Know You Want To Work There

Frequently Asked Questions regarding MessageBird

What is MessageBird address?

MessageBird location is at Trompenburgstraat 2C

Who is the CEO of MessageBird?

MessageBird CEO is Robert Vis, their score by employees is 42

What is MessageBird eNPS?

The eNPS for MessageBird is -27

What is the salary for Desktop Support in MessageBird?

Desktop Support average salary in the US is 55k

What are the salaries in the Marketing in MessageBird?

The average salaries for Marketing in MessageBird is 102k

×
Rate your company