MessageBird Claimed Company

EMPLOYEE PARTICIPANTS: 22

TOTAL RATINGS: 180

Talkdesk Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

MessageBird vs Talkdesk

Compare MessageBird versus Talkdesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 22 employees and customers of MessageBird and 136 employees and customers of Talkdesk.

MessageBird

MessageBird's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of MessageBird.

Talkdesk

Talkdesk's brand is ranked #934 in the list of Global Top 1000 Brands, as rated by customers of Talkdesk. Their current valuation is $400.00M.

4.5/5

Product Quality

4.1/5

4.4/5

Pricing

4.2/5

5/5

Customer Service

3.8/5

NPS Score

73%	Promoters
19%	Passive
8%	Detractors

Net Promoter Score
Winner by 22

NPS Score

63%	Promoters
17%	Passive
20%	Detractors

See how MessageBird compares to its competitors

See how Talkdesk compares to its competitors

Working at MessageBird vs Working at Talkdesk

42 / 100

CEO Rating

Tiago Paiva

84 / 100

CEO Rating
Winner by 42%

MessageBird

MessageBird doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Talkdesk

Employees at Talkdesk rate their CEO, Tiago Paiva, 84/100. This score is 42% higher than the scores of MessageBird's CEO, Robert Vis. Employees in the Customer Support and IT departments rate Tiago Paiva the highest.

CEO Score 42

CEO Score

CEO Score 84

Overall Culture 51

Overall Culture

Overall Culture 84

-27

eNPS

Gender Score N/A

Gender Score

Gender Score 83

Diversity Score N/A

Diversity Score

Diversity Score 84

Perk And Benefits 42

Perk And Benefits

Perk And Benefits 77

Professional Dev. 53

Professional Dev.

Professional Dev. 83

Overall Culture at MessageBird vs Talkdesk

/ 100

MessageBird

Employees at MessageBird rate their Overall Culture a 51/100, with Engineering as the department that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 33%

MessageBird50
Talkdesk

Employee Net Promoter Score at MessageBird vs Talkdesk

-27

eNPS

MessageBird

6 Promoters 31%

2 Passives 11%

11 Detractors 58%

eNPS

Talkdesk

83 Promoters 61%

37 Passives 27%

16 Detractors 12%

Employee Net Promoter Score
Winner by %

MessageBird-27
Talkdesk

Gender Score at MessageBird vs Talkdesk

Not enough ratings

MessageBird

MessageBird doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Talkdesk

Employees at Talkdesk rate their Gender Score a /100, with Customer Success and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner

Talkdesk83

Diversity Score at MessageBird vs Talkdesk

Not enough ratings

MessageBird

MessageBird doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Talkdesk

Employees at Talkdesk rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

Talkdesk84

Perk and Benefits Score at MessageBird vs Talkdesk

/ 100

MessageBird

Employees at MessageBird rate their Perk and Benefits Score a 42/100.

/ 100

Talkdesk

Employees at Talkdesk rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 35%

MessageBird33
Talkdesk

Professional Development Score at MessageBird vs Talkdesk

/ 100

MessageBird

Employees at MessageBird rate their Professional Development Score a 53/100.

/ 100

Talkdesk

Employees at Talkdesk rate their Professional Development Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 30%

MessageBird
Talkdesk83

Leadership Culture Ratings vs Talkdesk

MessageBird rates % lower than Talkdesk on Leadership Culture Ratings vs Talkdesk Ratings based on looking at 1063 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How often do you get valuable feedback on how to improve at work?".

MessageBird49
Talkdesk

Compensation Culture Ratings vs Talkdesk

MessageBird rates % lower than Talkdesk on Compensation Culture Ratings vs Talkdesk Ratings based on looking at 313 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

MessageBird42
Talkdesk

Team Culture Ratings vs Talkdesk

MessageBird rates % lower than Talkdesk on Team Culture Ratings vs Talkdesk Ratings based on looking at 307 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

MessageBird65
Talkdesk

Environment Culture Ratings vs Talkdesk

MessageBird rates % lower than Talkdesk on Environment Culture Ratings vs Talkdesk Ratings based on looking at 674 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Is your work environment positive or negative?".

MessageBird47
Talkdesk

Sentiment Culture Ratings vs Talkdesk

MessageBird rates % lower than Talkdesk on Sentiment Culture Ratings vs Talkdesk Ratings based on looking at 440 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What would you most like to see improved at your company?".

MessageBird51
Talkdesk